UPS Customer Center

Category: Shipping and mailing service in Spartanburg, South Carolina

Address: 4000 Howard St, Spartanburg, SC 29303, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9:30AM–6PM

Tuesday: 9:30AM–6PM

Wednesday: 9:30AM–6PM

Thursday: 9:30AM–6PM

Friday: 9:30AM–6PM

Saturday: Closed

Reviews

Barbara McKelvey

Sep 23, 2022

Friendly Customer service

Julia Rex

Sep 22, 2022

UPS has routinely provided TERRIBLE delivery to my residence. The most recent time was a medical supply delivery where they stated they left it at my front door on the tracking information. They also regularly give packages to my children when they are playing in the front yard. All deliveries are presented to my back porch as there is NO WAY to get to my front door from the driveway and these instructions are given whenever I place an order. Amazon, USPS, other delivery personnel don’t seem to have this problem… The package was left on the inside of my electric fence, which tells me it was 1. Dropped & 2. Driver didn’t read the label. I was unable to find my package last night in the dark when I got back home. Luckily, nothing inside was damaged but could have been very easily if it had rained. I recognize that drivers are generally unaware of the contents of the packages AND I would expect that because of that limited knowledge, they would treat all packages as valuable/fragile to at least some extent.

J L

Sep 15, 2022

That front dest clerk Miss Parker is the best Upser ever. Nicest and most helpful person I have ever met.

William D Tipton Jr

Aug 31, 2022

Always prompt and courteous service . The drop off area needs better signs. Not only for easy to navigate to parking. But the signage at roadside, letters are to small to read. It may look good on a computer screen in a graphics program, but in real life you need to easily see what and where in a huge complex. 2 year update: Same courteous service...yet no signage improvements. UPS really has fumbled the ball on that part.

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Questions & Answers

Is it normal for them to leave your packages in a plastic bag on a rainy day on side of the road at your driveway like trash for them to be stolen??? Then put in the computer that they delivered to your back door!! Liars!! driveway is fine!!

Sheila Tumblin | Sep 23, 2020
John Litcher | Sep 23, 2020

I am currently having the same issue. I have a long driveway that goes through some woods. I have had some drivers bring it to the front door and others leave the packages in the bags 3/4 of the way back closer to the other houses on the ground pushed back to the woods. Especially frustrating when it was Hello Fresh that got ruined or one of my son's expensive medicines!! I am trying to figure out how to get with the driver in order to let them know that the house IS back there and just bring it all the way to the door. Go figure.

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Is it possible for you to contact driver for customer to meet truck earlier in route for hand delivery of package due to time constraints? Thanks in advance for your time.

Marion K. Pitts | Sep 24, 2019
Christopher Barnes | Sep 24, 2019

Call 1800PICKUPS. Give them tracking number. Tell them you want to pick it up at Will Call at Customer Service desk. UPS will stop your pkg from going to package truck and hold it up front for you. UPS=CUSTOMER SERVICE.

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How can I apply to work in the UPS

Jacqueline Rivera Jorge | Sep 16, 2022
J L | Sep 16, 2022

Apply online

How do I get intouch with hr at up about payroll. I have been trying to get my paycheck for a month

Amamfa Seay | Feb 25, 2022
UPS Customer Center | Feb 25, 2022

Hello, for further assistance please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

Why did a delivery driver roll a mattress in a box down my driveway in the rain and leave it laying in the rain in front of my garage door when I have a covered front porch? This is a $1,500 product that was handled in this manner!!!

Lynn Davis | Nov 27, 2021
UPS Customer Center | Nov 27, 2021

Hello Lynn, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS, so we can assist you.

As a former seasonal worker, how do I get into cotact with Human Resources? - Leslie Browning

Leslie Browning | Sep 23, 2021
Tarik Williams | Sep 23, 2021

They no longer have a in house HR

How to I contact an agent to check on a scheduled delivery for tomorrow?

Bonnie Shadduck | Sep 23, 2021
Tarik Williams | Sep 23, 2021

You would have to pull up or go Online and track your package

I just had a driver mark my package as delivered to my front door but it went to a whole different address. How can I get in touch with local dispatch to have him go get it?

Sean Foreman | Sep 23, 2020
Debora Shields | Sep 23, 2020

Call 1800-call ups

Can I pick up my package even if it has not been delivered. Ups taking too long to get it to me

Kristen Videtto James | Sep 23, 2020
Matt Mc Elhenny | Sep 23, 2020

You would have to call their customer service and have them put it on hold at this location so you can go get it. Plus you will need a matching ID to claim it.

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You ask the clerk on duty.

Ashley AbuSaft | Sep 23, 2020
Barry Hudson | Sep 23, 2020

No. But this is not a UPS holiday. So all offices are open. I work in logistics and we are heavy in UPS shipments

Is the customer area open on Veterans Day?

Vanilla tv | Sep 23, 2020
Ashley AbuSaft | Sep 23, 2020

Yes

How do I get in touch with HR at the UPS on Howard St. Spartanburg SC. This is involving my job. I was told to call Jackie, but the only number online is customer service.

Tabby Vitale | Sep 24, 2019
Sean Quigley | Sep 24, 2019

You'll have to go up there during the day, shes normally there by 0800... UPS is weird about giving out numbers... even if you call the 1800 HR number... hope this helps!

What is Jackie's number? Or can I just ask to see her?

Mesmerized Soul | Sep 24, 2018
Cheryl Sosbee | Sep 24, 2018

Just ask to see her they can't publicly put out those numbers

why does UPS not pick up packages with dry ice?

Edward Pigate | Sep 24, 2018
Tracy Adams | Sep 24, 2018

considered hazmat

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Are you open on Sat Sun? What hours?

Sy Reme | Sep 24, 2018
Cheryl Sosbee | Sep 24, 2018

Mon - Friday 9:30-6pm

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