FNBO - First National Bank of Omaha

Jamshed Abdurazakov

Worst costumer service I had ever seen and experienced as a former employee at FNBO. From the beginning lady in a window showed no greetings nor introduced herself. I understand that transaction might take some time but she walked away without saying anything and simply left me hanging at her window for a long period of time. I caught attention of a another employee to see what was going on but instead of explaining anything started talking back and arguing that I haven’t been there for that long. As a former employee I was very ashamed for FNBO to provide such poor customer service and disrespect towards his customers. At this point I will take my business somewhere else and encourage all other customers that i have helped to gain while I was working there to move somewhere they would feel valued and won’t be disrespected.

macha chicha

They opened up an account without my knowledge

Lynette Mosley

. I will drive the extra miles to go to my favorite one. I still think its a great bank! :)Lynette, we are sorry to hear about your recent experience. Customer service is very important to us and we appreciate you taking time to voice your concerns. We will make sure to pass this feedback onto our customer experience team.

Susan Knutzen

They have a small branch here, and it gets very busy at certain times. The lobby tellers do a stellar job of keeping up with the flow of customers. :)