Black Rock Bar & Grill - Grand Rapids

J C

It looked pretty fancy at entering but we were very disappointed with the service & food. Our server was new which we could understand but he made so many mistakes, made us upset. It’s totally ok to be slow but to bring wrong drinks, bring food ONE AT A TIME when we asked him to bring all the food together, and to put used sauce bawl/silverware on our salad plate WHILE WE WERE LITERALLY EATING..?!?? AND not even knowing what he just did…?!?!😳🤦🏻‍♀️ really??? We just wanted to have good time and eat good food..😮‍💨 We still didn’t say anything. My french dip was EXTREMELY SALTY. It wasn’t eatable at all. I had to send it back for good. The manager came to our table and asked what I want instead but I didn’t want anything anymore after trying the salty soups and the very salty French dip. I just asked him to charge me for the sweet potato fries that came with the dip. He wasn’t nice nor kind handling the matter. He was short and dry. My husband’s steak came out and it was nothing special and the black stone didn’t stay hot long enough to cook the steak and sausages. Tomato soup was very salty we couldn’t eat either. Absolutely not recommending to anyone & never coming back. We told the young server right before we left that putting stuff on the plate when ppl’s eating could really upset some people so be careful next time. Hope he took it seriously because that was very rude of him. I’m still giving two starts because Sticky ribs were good👍🏼

Andrea

Saw an ad on Facebook for the steak and lobster special. First time at Black Rock and it didn’t disappoint!! Loved cooking my own steak to MY liking!! We upgraded to the wedge salad (husband said it was delicious!) and the Strawberry/Apple/Feta salad!! I’d go back just for the salad for sure!! Our server Julia was very sweet and attentive. Showed us how to cook our steaks. Timely delivery on everything!! We will definitely be back!!

FiTFaM

I would recommend this place! Attentive wait staff, great drinks, appetizers, and food were all good! My only complaint - the brownie could be better, it’s more cake-like and seemed to be over baked; I prefer mine more chocolatey and fudgy. We didn’t get them but saw others that got the steaks came on a extremely hot black rock that you cook at your own table and the sizzling volcano brownie dessert were pretty cool!

Michelle Borowka

Wonderful first time experience! We celebrated our anniversary here. Danielle was great! Food and service was all excellent. 9 hours later, I’m still full. Lol! …