Walgreens

it's just me

This pharmacy is terribly understaffed for the volume of customers they have. This results in mistakes, delays, aggravated customers and employees. This pharmacy has always been busy but, since they bought out and closed the local Rite-aid and the local Kmart pharmacy closed. They're overwhelmed and unable to provide good timely service to their customers. I don't blame the employee's...I blame Walgreens for dropping the ball and not finding help or unwilling to hire more employees and or pharmacist. This is what happens when the competition is ran out of business or someone has a monopoly. Customers always suffer!!!

Arieana Jones

My daughter tested positive for covid and has an ear infection. Her script was called in at 10:00 am. I get to the drive-thru at 11:00 and was told it'd be 3-4 hours for amoxicillin. Okay. I come back about 4 and a half hours later, they …

D F. Dominguez

I’ll start off by saying that I understand these are trying times for everyone, and there are staff shortages, supply shortages, etc. I put in a prescription refill for my dogs seizure medication several days ago. …

D F. Dominguez

I’ll start off by saying that I understand these are trying times for everyone, and there are staff shortages, supply shortages, etc. I put in a prescription refill for my dogs seizure medication several days ago. I was planning on picking it up last night around 7:30 but see on the app that it is delayed, so I decided to call pharmacy to find out why, since I know it has refills. After a 15-20 min hold I’m told there was some kind of verification that needed to be done to make sure it was for a dog and not a human. I asked why since she’s been having this filled for over a year all on the same rx. No clue but was told it wouldn’t be ready for another 3 hours at which point it’d be 10pm and they’d be closed. My dog had to go without her dosage this am. Call again this morning because I still see it’s delayed, on hold for 30 plus mins to find out last nights technician didn’t ever fill it or fix the issue. Todays technician says it would be filled within an hour. Prescriptions gets filled and I send hubby to pick it up, paid for it ahead of time with express pay to save time. When he gets there he gives them code and technician says that the code he gave is for another prescription ready (my own) and not for the dogs rx. He expl that I had not yet paid for my prescription, the only one paid for was the dog’s. She said no. I sent him confirmation on the app and even my bank info showing exact amount for dogs prescription withdrawn. She insisted he go inside, when he gets inside she wanted him to get back in line after being in the drive thru for 1h, he did not, and finally he shows the code to another tech who had no issue verifying it. I don’t often write bad reviews but this was all extremely frustrating and inconvenient to us as the customer/client.