24 Hour Fitness

Jeremie Hernandez

Nice clean gym. Friendly staff. I love going for a quick cardio session and the sauna.

Porcelain Reed

Hello, 24 Hour Fitness, I am contacting you about some of the issues I have been experiencing at the club during my workouts. I have been being hassled almost every visit during my workouts by a particular "caucasian/white male" staff member who does not seem to understand the predicament that I am in with my ongoing health issues. He seems to not like it when I rest with my eyes closed at the club location in Redlands and I have had to express to him the seriousness of me not being able to due to my recurring health issues by showing him all of the medications which I carry around with me everywhere. He has threatened me multiple times by saying that he will call security to kick me out of the club and have me removed from the building because as I was resting I closed my eyes due to me wearing glasses and having prediabetes and having had to strain them continuously during the workout sessions. This particular 24 Hour Fitness club staff member who I do not know the name has accused me of sleeping in the gym and perhaps I have nodded off while resting but I was simply exhausted due to my having prediabetes, bronchitis/asthma, irritable bowel syndrome, compromised immune system and heart, and respiratory issues. I am going to assume this is not the type of reputation a 24 Hour Fitness wishes to have. Most recently he even entered the women's locker room to forcefully remove me and verbally assault me with threats. It has almost gotten to the point where I just stay in the locker room and swimming area the whole time I am there and do only water aerobics because I am worried about having to run into him. Please remember to teach your club members and staff to not judge any one and to treat everyone with respect because they could cause irreparable damage to not only the 24 Hour Fitness image, but also cause medical harm to the club members inadvertently.

Joseph Gante

walked in today for my 3RD day on my 3 DAY guest pass and the “ GENERAL MANAGER “ got upset that I didn’t want to buy the gym membership right then and there and said verbatim “ so you’re just going to use my gym for free and not pay “ to which I responded “ yes, today I am” I’ve worked in a gym and overall customer service my whole life and this is not how you treat guests in any kind of job that provides a service. Linda however was great and very understanding that I wanted to weigh out my options and after speaking to her it pulled me back into signing up but the attitude and condescending tone from the general manager ( white older male) who decided it was ok to speak to me that way really ruined my whole experience from even thinking about signing up.

Nicholas Enriquez

Staff has been friendly equipment is usable and everything is as clean as long as people wipe down the equipment. I don’t expect the staff to be wiping down everything after every guest stop being lazy and clean it yourself duh! Showers have soap and the sauna is hot felt intimidated to start coming to the gym but not anymore 😁