Enterprise Rent-A-Car

Category: Car rental agency in Springfield, Massachusetts

Address: 765 E Columbus Ave, Springfield, MA 01105, USA

Phone: +14137392344

Opening hours

Sunday: 9AM–12PM

Monday: 7:30AM–5PM

Tuesday: 7:30AM–5PM

Wednesday: 7:30AM–5PM

Thursday: 7:30AM–5PM

Friday: 7:30AM–5PM

Saturday: 9AM–12PM

Reviews

Lumarys Figueroa

Sep 5, 2022

I currently have a rented vehicle and it is excellent. My criticism is that the customer service was super slow, few staff and they took too long with each person. Although they treated us cordially.

Carmen Dejesus

Aug 29, 2022

Very friendly good customer service

Gail Grimaldo

Aug 29, 2022

I love renting with Enterprise the customer service is awesome

Tia Perez

Aug 28, 2022

I never get the cars I reserve online. They always put me in what ever they have available at the moment it doesn't matter if I reserve it way in advance. My rental did not have no mats on the floor and their was something wrong with the front suspension. I couldnt swap the rental out because there was nothing available in the area. I returned the car after hours exactly at 3:30, drop off was at 12pm the office was closed, they close at 12pm on the weekends, so I left the car on the lot and they charged me an additional day. The employee said there was no telling when I returned the car but I'm pretty positive they have cameras on their lot. I was told to make sure I return the car with a half a tank of gass, I returned it with a full tank and Im not being reinbursed for that. I would not recommend this location.

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Questions & Answers

Can I rent a car when I don't have car insurance of my own?

Angela Smith | Sep 23, 2019
Hans Hammarquist | Sep 23, 2019

Yes, you can. Just be prepared to pay a little more

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Are you providing ride back home

Jenny Jenny | Sep 22, 2021
Jim'D | Sep 22, 2021

Due to new health and safety standards for the Covid-19 pandemic, no they do not.

How much is the rent for one week?

M. R Abbasi | Sep 23, 2019
Robert Himmelright | Sep 23, 2019

Depends on the car....

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Can you be 21 and rent a car ? & do you have to have good credit ?

bruno Martinez | Sep 23, 2019
juan sele | Sep 23, 2019

Don't forget u need to have full coverage insurance... u need it in some cases... when u rent.. 21 up

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Can you rent a car at 21 ?

Jariel Verde | Sep 23, 2019
sandra adusei | Sep 23, 2019

Yes you can

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Do you have a key drop off?

Christine Morrill | Sep 23, 2018
joseph sanders | Sep 23, 2018

No

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Can I stay with the car another day

Ruth Torres | Sep 23, 2017
Cristal Star Mena | Sep 23, 2017

If you do, you will be charged extra but it's best to call them and let them know

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