Baystate Mason Square Neighborhood Health Center

Minerva Zapata

Here they have no ethics to treat their patients. I myself am already trying to have my primary doctor in Boston. Call this morning to request a referral for a blood pressure medication along with others. I went to the pharmacy and they haven't sent it and I'm going to have three days to go. I don't take it. Now I call and he tells me it's not an emergency...

DALE.K WALLACE

Beautiful 👍💯...

kim allaire

This was my first time here and I usually do not write a Review. The staff were all very friendly and Doctor Cecily Wiswall was Amazing. She didn't rush at all and was thorough with every part of my health. She answered all my questions and even looked up a vitamin I was taking to make sure it was right for me! Even the woman who makes the schedule and man who weighed me and took blood pressure were kind and happy! I can't say enough how refreshing it was to have such happy people take care of all my needs!

Jessi Gonzalez

Mason Square has been mines and many low-to middle class individuals care providers since diaper wearing days. I truly never had a problem here because when I did go I was always young and still curious. Now that I’m older I will be switching my providers because this is unacceptable. I Called 4 weeks in advance to set up a Medical Clarence and lab appointment requested by my surgeon. I was told there was nothing available and I’d be contacted back when so. When not hearing back, I continuously contacted them back and was told about an email going around and again, “I’d be updated about availability shortly.” When I finally got a call, I didn’t get my desired date and would have had to push my surgery 2-3 weeks back but I was satisfied I finally got the appointment. When feeling relived, I get a call back not even 2 hours from the appointment confirmation call just to be told that you no longer provide evaluations for OUT OF STATE SURGERY?! I don’t understand how that even works, nobody is going to get surgery in Massachusetts! I wouldn’t say that the receptionists were rude or unprofessional, honestly they were patient and I understand they can only do so much in THEIR position, but as a medical field ITSELF, you’ve showed me uncoordinated work.