Department of Children and Families

Category: State government office

Address: 140 High St 4th floor, Springfield, MA 01105, USA

Phone: +14134523200

Opening hours

Sunday: Closed

Monday: 8:45AM–5PM

Tuesday: 8:45AM–5PM

Wednesday: 8:45AM–5PM

Thursday: 8:45AM–5PM

Friday: 8:45AM–5PM

Saturday: Closed

Reviews

Jay Mitchell

Sep 2, 2022

The investigator lied in her report, just to make my life more stressful and difficult. Me and my family have been homeless for almost 2 years, and this was a retaliation by Wayfinders to try to destroy my family. Disgusting how they prey on black men and their families when the mother is white. They offer no help, cause there is no help needed but they insist it is protocol to intrude in my life.

Anglegrinder46

Jun 25, 2021

Good for people who just Can't

complitation videos

Mar 10, 2021

Made it seem like the parents are the bad guys

Nikki Wright

Aug 12, 2020

I have been denied multiple times a new case worker they stated its not the case worker its me and my daughters father who are the issue they tell us if me and my daughters father are together they will remove our daughter they have been involved for 4 years and not once have found anything to keep the case open but still they are here dcf is not here to help they are here to make our lives miserable

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Questions & Answers

Who else has suffered due to this department's lack of competence, unethical behavior and blatant lack of professionalism?

Stephanie G. | Sep 23, 2019
Hy Phuyen | Dec 26, 2021

I know how it felt like when I was a late minor in DCF when it was a program. Most staff assaults children, some want to jump to conclusions when they don't know words which would mean something different than the same. And some even don't want to follow the orders because of good reasons by knowing the time it would be wasted or being in danger. I had those experiences. It's the worst than before in foster. Those staff don't know anything but only relying on themselves or higher than us.

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I have been terrified to ask for help or to say or do anything that they can use against me and that I will never get my girls back.

Jemma Nova | Sep 23, 2018
Stephanie G. | Sep 23, 2019

Call the ombudsman in the Boston office to file a complaint

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Who can I ask to look at my case with dcf and help me to either fight dcf to get the kids back or if you agree with dcf then help me understand why this is happening to my children and myself?? I asked dcf to help but instead they took my kids away?

Jemma Nova | Sep 23, 2018
Ikia Brown | Mar 26, 2022

I feel your pain I'm going threw it as well with dcf there not helping at all if anything there making it worse especially the investigator

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What can we do when the Judge gives dcf temporarily custody of the kid and it was based on lies that dcf said happened and it never did?

Jemma Nova | Sep 23, 2018
tone burgos | Sep 22, 2021

DCF and all its other sister agencies like the Dept of Social Services and others are NOT enacted into positive law. Look up, 42 U.S.C 1983 read what it says. But remember it dirs not help if you are a US CITIZEN. THEY OWN YOU ALL. You are no longer a citizen of the State. You are now a US Corporate citizen...A FICTICIOUS CITIZEN... people gotta realize there are 2 types of US. Not just one.. The real one is USA. The other is U.S. - now are you a citizen of the corporation or the State you was born in.? ...think about that for a sec. 2 flags too. One infringes your rights the other protects your rights. Dont trust the US flag with a yellow fringe. Its not ours.

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I am a grandmother who lives out of state. If a mother is required to have supervised visitation is there a center for that. As family I can't be there that easily. Besides sometimes it is better to have a person that is not emotionally involved.

Linda Rapson | Sep 23, 2018
Augustine Klawiter | Sep 23, 2018

The supervised visits happen at the DCF offices which they have in every city.

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