AdventHealth Medical Group Pediatric Diabetes & Endocrinology at Winter Park

Adriana Illick

We love Advent Health . Unfortunately this particular office has somehow slipped through the cracks. Our family hopes and prays that something will be done about this very soon as children's lives and well-being depend on it. The degree of lack of communication and extremely extremely poor customer service is unacceptable. This is so far below your standards Advent health how can this be ? If anyone tastytrade panqueques please now there about love to speak to someone in charge of the statement describing the the complexity of issues we are having with this office.

No No

I can't even describe the anger I have dealing with this office. They have you sit in the office after the appointment for an extremely long time and then medical code your insurance for a long appointment time. They have faxed medical records to the wrong place. The have canceled my appointment while I was in the parking lot parking for the appointment. When you finally get upset with all of their incompetence and present it to them they tell you that you don't need to come back to the office. They ran labs on my child and told me I don't need to bring the child back because I told them how upset I was with their incompetence. This office is ran like a fast food restaurant that it out of stock of fries. They fail to realize this is people's health they are dealing with. You can't put people off and think that they will will get over it like its broken icecream machine. I would advise you to be careful because they are all smiles even through their incompetence. The niceness is a front.

Karilyn Henriquez

They act like they too good for us. Unfortunately having medicaid is a sin, I have been sick for several months and they terminated my child. No consideration towards their patient or their parents. It's an offense to be a single parent.

Vladislav Khashchuk

Krystal Irizarry is very condescending and the most foolish MD that I have ever met in my life. Absolutely no communication skills. She wasn't making any sense with the treatment plan and I kindly told her that. She ran off and brought discharging papers. Next morning we had child protective services with police officers at our door. She also canceled our prescriptions of life sustaining medicine for both of my boys. We called the office trying to figure out why this is happening, it doesn't look like they care much. They told me that she did what she was supposed to do and does with all patients that disagree with her.