Address: 3315 Bardstown Rd, Louisville, KY 40218, USA
Phone: +15026906200
Sunday: 8AM–9PM
Monday: 8AM–9PM
Tuesday: 8AM–9PM
Wednesday: 8AM–9PM
Thursday: 8AM–9PM
Friday: 8AM–9PM
Saturday: 8AM–9PM
Brian Wilson
Arrived in “quick detail” lane at 6:30pm for two services, seat cleaning and quick hand wax. The promised time for the two services was 30 minutes. They were not completed until 8:20pm, nearly 2 hours later. The seat cleaning was good, the waxing was subpar as several spots were ignored like the entire top of my compact SUV. I understand the issues of understaffing but management should be willing to compensate customers for such a huge inconvenience in terms of wait time. I asked for a free wash but nothing was offered but an apology.
Donna Brown
This car wash was great in the beginning of my membership but for the last 6 months I noticed I wasn't getting the wash my membership was paying for. I pay for the $32.95 monthly package. …Hello Donna, Sorry to hear of your experience recently with your membership. We’ve reached out to you to discuss this directly and make it right. We look forward to hearing from you.
Fred Nixdorf
Not very pleased with my car wash from here yesterday. I usually get the mid grade wash, but I decided to get the 18 dollar lava wash. Since I didn't have time to dry my car fully before I left (I keep microfiber towels with me just for …We are sorry to hear that you had less than a great wash experience during your visit. We make every effort to deliver a clean, shiny vehicle every time, but occasionally we may fall short of expectations. We encourage customers who are less than satisfied to speak with a customer service attendant before leaving the wash so we can address any concerns adequately. Please reach out to us directly so that we can make this right for you. Please email us at [email protected]
Phil Rodriguez
There are risks with any carwash. But the unsympathetic nature way they handled the aftermath is why they are getting 1 star. I paid the $125 full 60 detail. And they didn't even offer to refund that. Basically push a form in my face and told me they will call. Totally unprofessional. Update for Owner: You have my incident report and I am still waiting for a response.I was told 72hrs which would be 4PM today (10/25)
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No hand wash available. Vacuums are free
Yes your monthly pass enables you to use All locations, I should add locally here in Louisville is what I'm familiar with
The free vac is dry only but they may have wet vacs inside the bays
Just pull into the detail center and open up your wallet. The nice ppl there will take care of the rest. If you have a monthly plan you should get a reduced price on detailing.
Yes. Gift cards are available.
I am not sure my wife and I have a 30 day pass for 22.95 but that is unlimited washes only.
Don't know of any coupons. Only costs $3.00.
Yes. Limited to once a day. It is the same wash everytime. I have tbe premium abd it is ad sweet today as it was 7 months ago.
Only once per day but can go everyday.
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