Orion On Orpington

Lily Xx

Literally the biggest scam ever. My roommates and I chose this place in 2020 because it was one of the cheaper options of the extremely overpriced student housing around UCF (for any students reading, these student living companies know that students are desperate for housing since the UCF population is huge, and they take advantage of you). While the experience at our apartment was great for the first 5-6 months, it quickly went downhill. Orion started as a safe community with understanding staff and responsive maintenance. Conveniently, our service started to decline after we renewed our lease for the 21-22 school year. The living room in our unit flooded twice, both times resulting in water coming into our apartment through the light sockets, smoke alarm, and ceiling. The maintenance team simply dried out our apartment with fans and did not check into the possible fire hazards at all. My personal bedroom flooded through the floor of my closet twice, and both times maintenance refused to look into the possible plumbing issue. They told me to “fill up my bathtub less”, which did fix the issue, but doesn’t explain why extra water was draining into my closet. My roommates had very similar experiences with a mysterious floor grease and mold that the maintenance manager dismissed both times. The 24 hour amenities that we were promised in the lease were quickly limited with no explanation. The pool hours were changed frequently resulting in a confusing set of rules. Near the end of our stay, a security guard (a rare sight in Orion) told us to get out of the hot tub or the cops would be called. When we tried to ask about the 24 hr amenities rule, he threatened us further. The gym would be shut down for weeks at a time, and the basketball court would sometimes be locked at night even though it was well lit. While Orion residents suffered from these rules, somehow parties of 60+ non residents would make their way into the pool area on weeknights with no consequences, getting into fights, causing all the halls to smell like weed, etc. You maybe wondering, “Wow, sounds like this place has a security issue”. You’d be right. My roommate was put in a dangerous situation where we needed to call the 24-hour emergency security hotline. We were greeted with no response from them, and had to resort to calling maintenance. Orion property management gave us an apology that they did not know that their security company fired the officer on duty and that he had not been present for weeks. When we suggested that the property get security cameras in parts of the complex other than the front office, we were ensured they’d be installed by November 2021. Then December. Then January. Then they never were installed. After multiple break ins, sex trafficking scares, cars getting keyed, and the infamous Miya Marcano case that happened in our sister complex, you would think management would value residents’ safety. These are just some of the many many problems we endured as residents of Orion on Orpington. To name a few more, there is bad wifi, ridiculous fees after move out, a raccoon infestation, inconsistent trash pickup, the list goes on. I do not place this blame on any of the on-site Orion staff. The office staff and leasing agents are extremely helpful and sympathetic, and the two or three maintenance workers are very respectful. The property and maintenance managers just have no respect for residents, and, frankly, just want your money. I would recommend any other complex, or even better, renting a house with some friends. Do not let these rich corporations take advantage of struggling students. P.S. if management sees this, I really don’t need a reply that says “I apologize for you experience, please contact us at __ with your concerns.” All of these issues have been brought up to Orion on Orpington management and dismissed. Best of luck to you.

Elsisco Tv

I have some family that attends UCF & Vallencia and Orion on Orpington gives them a comfort and peace of mind that is great. The apartment is a convenient location away from Publix, McDonald’s, the gas stations and so many more places that makes living there a nice choice.

Gaby S

I don’t recommend this place. I had so many issues with my roommates and the office barely did anything to help. Jada was the only helpful person but it was obvious her scope of power is very limited. For about the first month of issues, all I was offered was a phone call to the problem roommates or “mediation”. After doing both of those things just got worse. I gave up trying to tell the office for a few months because it was obvious they weren’t going to do anything. The last straw was when they held a party in the middle of finals week. After that I tried to get the office to do SOMETHING, all they offered AGAIN was a phone call and/or “mediation” which only made things worse before. There is a section in the lease that allows the office to fine tenants when they violate the quiet hours, but even with several months of documentation of these girls consistently violating quiet hours they wouldn’t do anything. Apparently, I should have called the on-site officer (which btw I wasn’t made aware of until 2 weeks before I signed the paper to move out) if I wanted fines to be put in place. I was never told about this policy and it isn't in the lease, but they still refused to enact fines. After 5 months I decided to cut my losses and leave. However, the moving out process was TERRIBLE. There was absolutely no communication on what had to be done. In the beginning, all I was told was there was a fee, a paper to sign, and I need to return my keys. After a week I was told there were 2 extra papers I had to sign. A week after that I was called by the office and told I had to drive 1 ½ hours back to Orlando just to drop off a money order because I couldn’t pay the move out fee online. The lady calls me back as I was in the bank to tell me her manager manually put in the fee so I could pay online after I was given the impression that it wasn't possible. The room itself was fine if a bit small. The walls and floors/ceilings are VERY thin and you can hear everything your roommates do. I DO NOT recommend coming here and getting random roommates (like I did). I don’t recommend coming here in general though.

Gabriel Oliveros

Please stay away of this place, they just want to take your money. I stayed for two months, from June to July of 2021. Since the day I moved in, I reported that I was given an old mattress that was in bad condition. I even had to bring my own personal mattress because it was disgusting to sleep in the one that I was provided. I moved out on July and then I was reported that I was responsible to pay for the mattress, that I never sleep on, in the two months that I stayed there. They just want to get any opportunity charge you. I wouldn’t recommend this place to any student.