Staybridge Suites Lakeland West, an IHG Hotel

Category: Hotel in Lakeland, Florida

Address: 3855 Don Emerson Dr, Lakeland, FL 33811, USA

Phone: +18632252886

Reviews

George Weber

Sep 21, 2022

Love this place. Really clean, super friendly staff and just super impressed. Great location! Great breakfast. The rooms are clean and spacious. Sink, stove, microwave and refrigerator. They also have a social hour during Monday- Wednesday. Beautiful grounds, nice pool, fire pit and several gas grills. Not sure how much more you need. Will definitely stay here again. Lynda at the front desk was very helpful and I greatly appreciated her help.

John Dorn

Sep 11, 2022

Great hotel food is great to and staff lovely as well

Susan LillRedd

Sep 7, 2022

The rooms reek of foul butt. Rooms are not clean. Had coffee in pot and dishes in dishwasher not cleaned. Counters and backslash withfoodas well as cabinet n drawer. Just a few silverware,and dishes. Freezer had broken wine glass in it. Looked like blood on the wall and bathroom door. Shower head and novel broken. Dirty fifty couch with visible white stiff and dirt.. I have to keep sheets on it. Laundry rows always dirty and appliance don't work and mold growing on front loader. Gym doesn't stay sanitized broke out with white bumps from yoga mat. Pool tasteike salt water. Told its chlorine pool. Stuff is torn broken stuff. Roaches running all over the kitchen. Garbage disposal has a foul order. They can't keep house keepers. And won't allow people that live here to work. Stupid. That means that'd never be late and know they'd work and where they'd be. They lie about charges yo rooms. There is favoritism amongst staff. Social night is only for the choosen. There is one guy that works in a flow of women. While some sit he works hard. The food they offer for social night is gross. Only 3 nights outta week. The lady. Should be required to wear hair net, gloves and mask. Nor gloves and mask for people getting food at so ial or breakfast. They serve foods that is dated or rotten. Then throw away and waste it they could offer through the day to their hotel clients. They advertise 100% smoke free property. But smoke every entrance. It's nasty to others that may have allergies or miagrane sufferers. They don't enforce noise time. There is NO cameras to watch the insides or outsides. When the guy owns both hotels here Hotel Hilton Garden Inn. They have cameras there. But say it's a liability. No care to night time staffing. No bags offered for dog poop. And you walk in it with your dog. Clean your own linens so you don't get burnt smelly linens. Or hair on it. Stop top us broken knows, microwaves not clean, light doesn't work. Been trying to change rooms. But none available on first floor. I am disabled and have to walk my disabled dog. Good luck. Maybe you'll be the chosen one to have it better

Jessica S

Sep 4, 2022

Came to visit a friend who’s house was being renovated due to a plumbing issue. Notice mold all in the bathroom & on the walls of the A/C unit. Its a cheap hotel but the mold shouldn’t have to be included. Be advise to sleep here. Mold is a serious health issue if it’s not controlled. Would recommend to wear a mask when stepping in.

Thanks! Your review is awaiting moderation.

Questions & Answers

Do you have any rooms open fron sept 9 to sept 11

Bertie Perdomo | Sep 22, 2017
Shirley McGovern | Sep 22, 2019

yes we do, please call our director of sales for assistance. Thank you

How much is the deposit at time of check in?

Brittney Baker | Dec 25, 2021
Sam P | Dec 25, 2021

I was not charged any deposit at the time of check-in. But if you have a pet they charge 50$ deposit.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places