Internal Revenue Service (IRS) Taxpayer Assistance Center

Category: Government office in Charlotte, North Carolina

Address: 10715 David Taylor Dr, Charlotte, NC 28262, USA

Phone: +18445455640

Opening hours

Sunday: Closed

Monday: 8:30AM–4:30PM

Tuesday: 8:30AM–4:30PM

Wednesday: 8:30AM–4:30PM

Thursday: 8:30AM–4:30PM

Friday: 8:30AM–4:30PM

Saturday: Closed

Reviews

Lynn F

Jun 21, 2022

When you call, they give you a list of options to choose from, none of which answers my particular question. It is impossible to get someone on the phone to help you determine who you need to speak to to get the information you need. This is totally unacceptable.

Jorge Gutiérrez

May 4, 2022

Good service, fast and safe

Its Ari ari

Apr 30, 2022

Can never get nobody on the phone horrible

Tenniel Wint

Apr 29, 2022

I've been trying to speak to a human that can help me for over a year!!!! Every call is directed to the automated system. After spending over an hour on hold I speak with someone who can't help me and redirects me back to the automated system 😩The website isn't helpful either. Can someone please tell me how can I get through?!!!

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Questions & Answers

What is the phone number to make an appointment?

Chris Harris | Sep 22, 2017
Destiny Raynor | Sep 21, 2020

(844) 545-5640

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Do I need to make an appointment to get back taxes if the files have been completed?

ANGELA PIGFORD | Sep 22, 2018
Kevin Douglas | Sep 21, 2021

Yes

Do I need an appointment to view a tx letter

Diana Williams | Sep 22, 2018
Martian Yates | Sep 22, 2019

Yes

How do I send a payment by FedEx?

A Google User | Sep 22, 2018
Katherine Saldana | Sep 21, 2021

Can I fedex my late tax return with payment via fedex

Does the IRS contact you on your phone or send you a letter????

Vanessa Coates | Sep 22, 2018
Livi O | Sep 22, 2018

They send you a letter. IRS do NOT call you!

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how can I go about getting a copy of my transcript for 2015 and 2016

Amanda Copeland | Sep 22, 2018
Luis Zapata Gongora | Sep 22, 2019

You can get it online. Irs.gov

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what is the number to speak to a representative about my tax return I made them on February 20 and I still have no answer

Laka Lopez | Sep 21, 2020
Brenda Huntley | Sep 21, 2020

Go online and look for number

Can I get a tax transcript for 2017 at this office?

Willie Tabor | Sep 22, 2018
Falisha Tolliver | Sep 21, 2021

You can get it online. Irs.gov

If I owe taxes can I obtain 501-c3 status and start a nonprofit while paying off an old tax Bill

david thompson | Sep 22, 2017
Maxine Williams Williams | Sep 22, 2019

Do and owe

why haven't I got my stimulus check and everyone else did

John Hilton | Sep 21, 2020
Sherry Baxley | Sep 21, 2021

I need an appointment to verify my identity can't get thru on the phone and letter number is not eligible to do it online

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Does the IRS call i and tell u arrest want was issued

Rodney Cozart | Sep 22, 2018
Jo ANN NARCISO | Sep 22, 2018

Only scammers do this!!!!

What to do when a parent of claimant passes away during taxes?? Who gets the child tax credit and how to claim??

Janet Rodriguez | Sep 21, 2021
Kim Rowsey | Sep 21, 2021

The person that is caring for the child ...and call the irs or go to the local office and ask them who should u talk to about it

How do we make appointments right now since no one answers the phone?

Tara Harford | Sep 21, 2021
Maria Barreto | Sep 21, 2021

They will give a number to keep calling for an appt...this place is worthless...they can do nothing for u

Do the IRS contact you by phone or letters

Waki Johnson | Sep 22, 2018
Harrison Davis | Sep 22, 2018

Both

If my property taxes for 2018 are postmarked in 2017 can I deduct them on my 2017 taxes?

Jerry Putnam | Sep 22, 2018
Toni | Sep 22, 2018

You can deduct them in the year you pay them regardless of when you received the bill.

I need to know what a official letterhead from my medical provider or letterhead from the school.can you tell what that is?

Bryan Price | Sep 14, 2022
Bryan Price | Sep 14, 2022

I got to verify that my daughter lived with me and not her mother.there asking for a letter head from school of doctor

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How do you get an appointment since all I get is call back tomorrow and hangup?

Ralph Revels | Jun 23, 2022
Luke Hamaty | Jun 23, 2022

Try calling first thing in the morning. Just after 7AM is best.

Can I fill Form 2290 at this location?

Melisa wright | Apr 24, 2022
Dennis Westbrook | Apr 24, 2022

You need to call and make a appointment

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have to pay taxes want to know the process for start sending in payment. Thank you,

Ruby Carroll | Apr 24, 2022
George Wilks | Apr 24, 2022

Go to IRS gov. Then go to make payment, just follow directions. Pay online.

What option do I select for an appointment?

Melinda Cloud | Mar 25, 2022
Sarah Taylor | Mar 25, 2022

Hi Melinda dial the number and press 1 for english then press 1 again for appointments. If that doesn't work its prolly best to go to the Irs website and type appointments in the search bar hope this helps!

How do I get my W2 form

Ta Phonchone | Mar 25, 2022
A Suite | Mar 25, 2022

If you aren't able to get it from your employer, Go to the IRS website, set up an account and click on get transcripts. Select the year you need

Is there a way to get confirmation when the tax return was received at their office and is pending to be processed?

Rosivette De Jesus | Feb 23, 2022
Nandca Links Loyal Family | Feb 23, 2022

No Call Them.

My wife die in June 2021, what is my filing statue?

David Wilkins | Feb 23, 2022
mafion mcdonald | Feb 23, 2022

I don't know. I'm personally not qualified to answer that question.

Is this office open to the public?

Shara Clark | Sep 21, 2021
Natalie Connor | Sep 21, 2021

Yes, you have to make appointment

How can i speak with a person?

John Ferrell | Sep 21, 2021
Christopher Bowes | Sep 21, 2021

You have to go on the website and make an appointment before you can get in the front door. Otherwise the guard will tell you to make an appointment. You can't just walk in and talk to somebody unfortunately

How can I get my previous check's, $600 & $1400, I have not received yet.

Hassan Bahrani | Sep 21, 2021
Nicholas Mckinney | Sep 21, 2021

Call and make appointment w irs

On May 4, 2021,I sent my 1040-V along with a check to IRS PO Box 1214 in Charlotte NC 28201-1214 It was sent certified mail so I have been tracking it. It arrived but as of today, May 11, it has not been picked up. What can I do?

Guy Butler | Sep 21, 2021
adipstudio | Sep 21, 2021

I would go to the university office and inquire about it? They should have someone check the po box on a regular basis they not doing much there.

Can you just walk in or do i need make appointment ?

David Z Hullender | Sep 21, 2021
Raymonte Love | Sep 21, 2021

Make an appointment for sure covid got things all messed up

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Who do I contact if I have not received a letter in the mail and it has been longer than 30 days since my taxes were submitted?

Debra Rhoades | Sep 21, 2021
Sharlotta Morrison | Sep 21, 2021

I would actually call them,or go to irs.gov and select where is my return,they should be able to tell you something.

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If I come into the office can I change my address with the IRS there to receive my stimulus check?

Angela Jackson | Sep 21, 2021
Bernard Howie | Sep 21, 2021

You can go online and change it go where you do your weekly at then click on profile

What is AC-IRS- USATAXPYMT mean?

mardi philippe | Sep 21, 2020
Terry Mckoy | Sep 21, 2020

Will I get my first stimulus checks

Need copy of installment agreement. What is best way to obtain quickly

Mark Cooper | Sep 21, 2020
Brenda Huntley | Sep 21, 2020

If you can get it online I suggest you do that. NO WALK INS..ONLY APPTS. call 800# ...see if a copy can be mailed. Otherwise you will be waiting until APPTS are made for that service

I sent my by USPS April 6, 2020 to the Charlotte NC office PO Box 1214 28201-1214 and it has not been cashed as of 7/16/20. Is this normal? Do I need to resend?

Mark Peppler | Sep 21, 2020
Cyro's epic second channel | Sep 21, 2021

I sent my info to pox feb 1st also sent to Austin tx with no po box but an actual address . the irs received the texas one 3 days later the post office in nc where po box is said they got it 3 days later to this day nc irs says it has not arrived.

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What is the number for the local office in Charlotte?

Ginny Navarro | Sep 21, 2020
Willy Kanku | Sep 21, 2020

One local office

Instead of a machine how can i talk to someone over the phone, that was more helpful back in the day.

Jeremy Gary | Sep 21, 2020
Andrew | Sep 21, 2020

You have to go through all the prompt

What is the address to mail taxes in Charlotte NC?

Brenda Batten | Sep 21, 2020
Brenda Batten | Sep 21, 2020

Your Charlotte address is different than our Charlotte address. Ours is a PO Box. Can it be a scam?

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Can i fax my paper work to this place?

Jl Langley | Sep 21, 2020
Brenda Huntley | Sep 21, 2020

Nooooooooooo

We feel our tax.they call and. Said I need pin number and I have one.

Helen Fuller | Sep 21, 2020
Brenda Huntley | Sep 21, 2020

Use the pin. Otherwise mail return without pin

Can I get my agi transcripts here? I cannot get them online or by phone.

Justin Plowman | Sep 21, 2020
Andrew | Sep 21, 2020

The IRS is by appointment only. They have self help computers to get transcripts from. They will if not busy help you through it. If there's several appointments however they may be unavailable to help

I have a question on who can claim a college student as a dependent when you have divorced parents who have remarried.

Elliott Turner | Sep 21, 2020
Really Now | Sep 21, 2020

https://www.eitc.irs.gov/tax-preparer-toolkit/frequently-asked-questions/divorced-and-separated-parents/divorced-and

Can I get a Non Filer Letter at this location ?

Ricky Watts | Sep 21, 2020
Leslie Phillips | Sep 21, 2020

Yes but you have call and make an appointment

what the IRS Tax return transcript phone number?

Heman gurung | Sep 22, 2019
Andrew | Sep 22, 2019

There isn't a phone number. Go to IRS.GOV and get it

I paid estimated tax (form 1040-ES) for 2018. Who should I call to get prove of payments and total paid?.

Alla Beleske | Sep 22, 2019
Eric Smith | Sep 22, 2019

IRS

Does, a person need an appointment to pay back taxes.

Barry Jolley | Sep 22, 2019
Karlynda Pringle | Sep 22, 2019

No, payments can be taken without appointments. Check or money order only. *Reminder the government shutdown is now in place and this also effects the taxpayer assistance center. So at this time they are closed

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I was told 2014NC taxes were not file @ the beginning of 2018. I file 2014 taxes Sept 2018. I went to the local NC IRS to notify it and brought 2014 filed taxes. On Nov 28 they got $4,500 out my chk account. What do I do now to get my $$ back?

Ana Lujan | Sep 22, 2019
Karlynda Pringle | Sep 22, 2019

NC taxes and Fed taxes are two different things. Make sure that you not only filed your 1040 series return(federal) but also your D-400 (state) contact the state b/c they are the ones that levied your bank account to see about getting into a payment agreement and also getting some of those funds back

How can I set up a appointment

Priscilla Stewart | Sep 22, 2019
Cathy Jones (Spook) | Sep 22, 2019

Call the 800 number and listen to the recording it'll give you the number to call for appointments

I have not got my taxes yet I filed them on March 6th people who filed after me have gotten theirs. I've tried calling irs main and can't get a live person. Who should I call

Ashley Rash | Sep 22, 2018
William Smith | Sep 22, 2018

Had my taxes done for 2017.... I was told that my return was red flag...because the person i was carrying. ..was used on by someone else. .... Told that the IRS was sending a letter. ...haven't received because it was sent to my old address. ...not to the new one ...how do i get in contact?

How do I get a new IP pin code? I have moved to a new house since I filed my taxes last year and I’m not sure where they sent me my IP pin code

jordan cude | Sep 22, 2018
The CrazyKids | Sep 22, 2019

Did u find out how to get it im going through the same thing at the moment

My baby daddy no pay child support and he do the IRS taxes what I can do to he pay the money for the baby

Jessica De Windt | Sep 22, 2018
lisa Jones | Sep 22, 2018

Smh, people. She could be of other ethnic.

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