Address: 2700 Yonkers Rd, Raleigh, NC 27604, USA
Phone: +19198319928
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 10AM–5PM
Samantha Moline
Attempted to order the Bosch built-in coffee system. Their website said they had 12 in stock. We called to confirm and place the order. They confirmed, said it would ship in 2 to 4 weeks. Our card was charged but we never received e-mail conformation. We called back and were told the order was cancelled due to a security measure on their end. We placed the order again and were assured it went through. We now have TWO charges for 3,957. Next we received an email that we would not receive the coffee machine until JULY 2023.This is not acceptable.... It took another week but both charges have been refunded.
J L Phillips
Good place to buy and also to get Ideas
Paula Dickerson
I enjoyed my most recent shopping for my kitchen project. Rachel was very patient and answered all my questions to help me make a final purchase decision. Thanks! 😀
Jay H
They are Helpful friendly and have what you need
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"We recommend using the packaging from the original shipment if possible. Follow the instructions provided with the Return Goods Authorization (RGA) number we sent via email. If you’re using a return label that we provided, print the return label, attach it to the outside of the box, and drop your shipment off at any UPS location. Return labels help us efficiently track your return. If you choose another shipping method, please inform us by contacting customer service. If your shipment will travel via freight (semi-truck, LTL, etc.), then repack all items very well, secure them to the original pallet(s), and prepare them for shipment (we recommend using the packaging from the original shipment). Follow the instructions provided with the RGA number we sent via email. Print the freight label that we provided via email. Do not attach the freight label to the shipment. Use the instructions provided to contact the carrier and schedule your freight pickup."
You may initiate a return for a defective item within 180 days of receipt for a full refund.
For most items, you may initiate a return for refund of the purchase price (not including shipping) within 180 days of receipt. Items cannot be returned or exchanged after 181 days from receipt of the order. Refunds will be applied to your account (minus return shipping) once the item(s) has been received and inspected by our warehouse team.
We use your email to send you a confirmation of the order, and also we notify you via email when your order ships. Rest assured we do not sell any of your personal information including your email address.
Not no more just go in
We must prioritize protecting the health of our associates, our customers and our community; therefore, this showroom is honoring appointments only at this time.
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