Address: 714 9th St #101, Durham, NC 27705, USA
Phone: +19192632699
Sunday: Closed
Monday: 10AM–7PM
Tuesday: 10AM–7PM
Wednesday: 10AM–7PM
Thursday: 10AM–7PM
Friday: 10AM–7PM
Saturday: 10AM–7PM
Deon McCormick
I've gone to TCR a few times, and their workmanship and customer service has always been outstanding. On my recent visit, I broke my phone immediately after leaving TCR. Upon returning, they expressed sympathy and decided to replace my newly-broken screen for FREE!!! I could not believe it. If you are in need of cell-phone repair, then look no further. TCR is the place for you.
Emily Shott
EDIT: the issue was resolved and I was given a half refund. They fixed the broken camera for free no problem! The district manager who reached out to me was very friendly and helpful! Again, the customer service doesn't need any work, they're all very nice up at tcr. I'd still advise just being prepared in case of anything! not super stoked about the way this went honestly! i went up there on a Monday to see if they could fix my phone screen, learned they have to order in all the Samsung parts (heads up Android users!!) so waited until Friday to even drop off my phone to start the process (which is fine, shipping delays n all happen). I dropped it off at one, was told in the email "a couple hours", then was told to come back at six when I got there. They were to call my parents to let me know it was done (because I obviously didn't have my phone......) and we never got a call Friday. Waited until noon on Saturday until I used someone else's phone to call them, was told it was done on Friday but there "was damage to the camera that had happened during the repair,". Decided to pick up my phone because I needed it (it had been a week now without it) and would wait them out again to order in my camera part. "Damage" to the camera was an understatement. My camera is totally broken, as in I cannot even open the camera app on my phone. Was charged full price for the fix ($300!!!!) despite my camera being totally broken. Still waiting to hear about my camera part. I have no intention of recommending this place to anyone. The workers I talked to were all very friendly but that's the extent of the good. I don't ever usually leave bad reviews but this place really has left me with no words.
Wyatt
They use very low quality screens that are washed out and very fragile
Samuel Grossinger
Efficient, friendly. Had my part in stock and the repair was done in less than 24 hours. A lot easier than doing it myself and cheaper than the manufacturer’s store.
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Good day, if just the glass is damaged and the touch and the display work, $99.99+tax. Otherwise the repair would be $119.99+tax if these components are impacted. Thanks and see you soon
Yes! Depending on the model.
Good day! We do repair Samsung devices!
Good day! To replace just the glass of a iPhone XR screen would be $99 +tax and normally takes about 20-30 mins for us to complete. Thanks for your inquiry!
Good day, we are currently not repairing Onn devices, due to our supplier not carry parts for that brand of devices. Sorry for the inconvenience but please don't hesitate to let us know if you have any other questions.
Hey Derrick, The price to replace the broken screen on your iPhone 11 would cost $139.99. If your LCD is damaged (lines in display, not responsive to touch, etch) there would be a $20 surcharge. Feel free to drop in today to get this repair completed. We look forward to seeing you!
Good morning and thanks for your inquiry, Currently we still take walk-ins however appointments have priority. Thanks and see you soon!
Good morning, We can replace this screen for you for $179.99+tax. This would replace the entire front display assembly and is a special order for us and requires the creation of a repair ticket and a $90 deposit in order to procure the part. We provide a 90 day warranty on parts and labor after successful testing of the repaired device. Thanks and see you soon!
All of our prices depend on the make and model of the device, what type of tablet do you need repaired? Thanks and look forward to your response.
I will go tomorrow and thank you again for answering.
Thanks for reaching out but we do not provide that service.
Good morning and thanks for reaching out with your inquiry, We repair the glass on that device for $249.99 + tax. If there is any other damage to the OLED or other layers under the glass the repair would be $349.99 + tax. Either of these repairs can be accomplished in minutes in most cases. Can we hold this part for you? Thanks again for your question
iPhone 4 battery replacements are $29.99
Thanks for reaching out with your questions! We perform the repair of the glass on iPod Touch 6th generation for $99.99 plus tax but we do not carry this part in stock at all locations. We currently have several in our Olde Raleigh Village location. The replacement of the logic board in an iPhone 6 costs the same as replacing the device, $200.00. We can perform this repair at the Olde Raleigh Village location as well. Thanks and I hope these answers help.
Yes we can! Please stop by our location so that we can help. Thanks and look forward to meeting you.
Yes they can. Quick suggestion make appointment through their website and choose which tcr location you want to go.
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