Cushman & Wakefield Property Management

Jameer Williams

I have recently moved back to TX a few days ago. I was informed by another company that I have an “outstanding monies owed to Pinnacle now Cushman & Wakefield. I’ve called this company since Monday 01/03/2022 and and left several messages with no return call for multiple days. I never received my deposit from when I moved out. I had to sign a letter of affirmation because the property manager committed fraud. He charged m doubt my deposit so the company wanted me to state that. I DO NOT owe this company any rent money nor any monies for any other reasons. Honestly I’m still waiting for my refund of deposit. I’ve contacted them on Instagram and there is no other way to message them on there company website. So I had to leave a message where residents message for repairs ect. Calling goes straight to voice message at anytime of day. This is very unprofessional for a company not to respond to voice messages or even have an email contact on the website. All of this states red flags 🚩🚩🚩 and needs to be reported to the BBB ASAP!

Alissa Pierre

I would never rent from any of their properties again . Absolute crooks. When trying to figure out where these extra charges came from I was just met with rude people on the phone . They don’t care about tenants and don’t fix things either. Loved with unsafe conditions for months and made me pay to fix it at the end .None of their locations are worth it

Derecka Benson

Can't get a rep on the phone to tell me how I owe them and I completed my lease gave 60 day notice and followed up 30 days after I moved out to ensure everything is good but I'm being charged for a broken lease. I've emailed the credit bureau the proof of it though!

Jill Bangs

Pinnacle property management and Hunters Glen Apartments in Plano are the true definition of slumlords!! They don’t even deserve one star Should be able to give negative stars! Maintenance response is a joke you’re told to submit online if it’s not an emergency and if it is you have to leave a voice message and no one ever calls you back. When you call the office to complain you get told well they’re busy they’ll get to you when they can. There has been ongoing hot water issues for at least a year and of course when the winter storms hit we lost hot water February 15. They didn’t address the situation until February 16 in the afternoon with an email. They tried to blame the storm but us tenants knew better. They would not update us in a timely manner kept making excuses and hollow apologies and then told us not to call the office to ask about the situation. The hot water was finally “restored” on March 3 late in the day was finally sent an email stating late on March 4 and then they shut it off again that evening with no notification!! They expect their rent on time paid in full but yet were to live with these conditions and not be upset and not be offered any type of compensation! There are numerous other issues because they don’t fix things properly or bother to do any updates. Steer clear or you’ll regret it just like I did Can’t move out of here fast enough this month!!!