Portola Hotel & Spa at Monterey Bay

Category: Hotel in Monterey, California

Address: Two Portola Plaza, Monterey, CA 93940, USA

Phone: +18316494511

Reviews

Steven F. McMurray

Sep 21, 2022

Good location

Rae Huntington

Sep 20, 2022

The hotel is beautiful, we enjoyed the open, outdoor feel of Jack's restaurant. Everything we ate at Jack's was delicious. The servers were friendly and helpful. Checking in went smoothly. The clerks were pleasant and helpful. Our rooms were equally beautiful with adequate lighting, excellent WiFi, and we appreciated the cable connections on the desk and near the beds. We enjoyed the amenities in the room and bathroom. Our one suggestion is that we needed a comfortable chair in the room. The short couch was very uncomfortable, so not even usable. Otherwise our visit was perfect.

Peter Aguilar

Sep 20, 2022

Great location and service! Everyone is professional but also friendly

Jenni Grafton

Sep 20, 2022

We chose the Portola for our first anniversary get away, and we're so glad we did! Gracious accommodations, exceptional service, and wonderful location on the bay all made for a fabulous trip. We couldn't have asked for better - except for just being able to stay longer!

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Questions & Answers

How much is breakfast buffet for the kids?

mike im | Sep 22, 2018
Michael O'Neill | Sep 22, 2018

Depends on age. 3 and younger are free. Youth is $7

Do valet park cars inside or outside of a garage? Are the garage safe ?

king Cadi | May 24, 2022
Alexandra Luxton | May 24, 2022

Inside the garage & the garage is monitored with cameras

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I’m curious, are they doing Covid testing there by any chance?

James Gillespie | Jan 24, 2022
Johnny Ohl | Jan 24, 2022

Right next to the Peet's coffee that is clode

I’m curious. Are they doing covid testing here by any chance?

James Gillespie | Jan 24, 2022
Christopher Thomas Constantino | Jan 24, 2022

It's by walk up outside on the north courtyard by the ice rink.

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Self parking an option?

Jaime | Sep 21, 2021
Ryan Llorin | Sep 21, 2021

Yes. The garage is to the right of hotel.

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Do you have a vegan options for breakfast?

Maria Cecilia Domaica | Sep 21, 2020
Phil M | Sep 21, 2020

They have a buffet at The Club Room with fresh fruit and other choices.

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are pets allowed?

Judith Sharp | Sep 22, 2019
Arif Sukoco | Sep 22, 2019

Yes, here's their complete info on pets https://www.portolahotel.com/ourhotel/pet-friendly

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What time is check in and check out time

Sultan Sweis | Sep 22, 2018
Lover Mcgilberry | Sep 22, 2018

Check in 3:00 check out 12:00

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Your google search does not indicate the property is pet friendly but your website does.

Robin Rush | Sep 22, 2018
Cherie Ham | Sep 22, 2018

Yes, I have seen many pets there.

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When was the hotel built

Siboney Monroy | Sep 22, 2018
Michael O'Neill | Sep 22, 2018

This place is unique. The layout is a maze. The rooms are nice and so is the staff. The restaurant/ sports bar attached was poor for food. Some rooms are extremely noisy because of hotel staff and services. I was awaken at 5:00 am for clean up

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