McDonald's

Category: Fast food restaurant in Glen Allen, Virginia

Address: 10000 Brook Rd, Glen Allen, VA 23060, USA

Phone: +18042641212

Opening hours

Sunday: 5AM–11PM

Monday: 5AM–11PM

Tuesday: 5AM–11PM

Wednesday: 5AM–11PM

Thursday: 5AM–11PM

Friday: 5AM–12AM

Saturday: 5AM–12AM

Reviews

Kelly Bucher

Jun 15, 2022

Do NOT go to this place after lunch time, there are always out of something, takes 30 min or longer in the drive thru, and order is always wrong. Last time I was there they had two employees in the parking lot taking a smoke break that decided that they needed to cuss us out as we were leaving the parking lot. ..

Robin Holloway

Jun 6, 2022

Was in drive through over 40 mins. French fries were cold and old. The customer service was awful. No greeting. No thank you for the wait. The gentleman who handed me the bag didn't even look at me. Just flung the bag and kept it moving. Awful service... NEVER AGAIN!!!

Faith John

May 9, 2022

The coffee was hot. But every single table in the almost empty dining area was dirty. There was food on the floor and the place needed a good cleaning. There was no shortage of employees chatting behind the counter. Maybe one of them could make their way into the dining room to tidy it up.

BJ

Feb 17, 2022

These are supposed to be quarter pounders w/ cheese. The employees are slow, very underwhelming in the customer service side of things, and also don't even care to get an order correct. One of the employees lied and said they couldn't take orders at the register (because there was no cash drawer in the register) and that I had to use the kiosk. This is of course after I parked and went in because apparently taking drive through orders is optional to this group of employees. Okay no problem. Get home, and this is what I had in my bag. Patience and understanding, gets you garbage and disappointment; appreciate the $9 lesson you jerks. I do however love the Wendy's across the street from them, great service/food and they employ those with special needs!

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Questions & Answers

This place needs to pick up speed n give the customer what they order . Right the first time

Tonia Kallam | Feb 19, 2019
donald c | Feb 20, 2019

this place is slow the workers need to stay off there phones and give people there food with fast service

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All the frappe machine are broke and app wont load up to use my frappe coupons

nora midkiff | Feb 19, 2019
Rather LiveInKeyWest | Feb 20, 2019

Bummer

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Wouldn't it be great once that so called McDonald's there on brook road is closed permanently. The people who are running it, I mean ruining it are a disgrace!!!

Lawrence Nuuman | Jul 31, 2021
Irene Reynolds | Aug 1, 2021

Professionalism play a huge roll in the success of a business, this place needs help.

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