Address: 4231 Pouncey Tract Rd, Glen Allen, VA 23060, USA
Phone: +18046584337
Sunday: 6:30AM–12AM
Monday: 6:30AM–12AM
Tuesday: 6:30AM–12AM
Wednesday: 6:30AM–12AM
Thursday: 6:30AM–12AM
Friday: 6:30AM–12AM
Saturday: 6:30AM–12AM
foundurass
Just called the store to try to let them know that my food is cold I asked for a fry the 2nd time and it was still cold so I'm not gonna sit there and argue with them they got my order wrong my order is cold I tried to explain and all I get is excuses don't eat here
Mark Butler
I went to pickup a mobile order last night and, after getting no response from the drive-thru order kiosk, drove up to the drive-thru window and was told that everyone left at 9:30pm by the only guy still there. So in frustration I asked for an immediate cash refund since I used Apple Pay and told the guy I hoped all the employee deserters would be fired. They’re supposed to be open until midnight, even on Father’s Day, and there was still a line of four cars waiting at the fully-lit drive-thru entrance even though the building signs were turned off, but that’s not surprising since he told me he didn’t know how to turn off all the lights. I appreciate that this guy didn’t leave and was trying to close since he couldn’t run the restaurant by himself, but overall the remaining management and other staff who worked there and deserted him should be fired if morale is this bad at this location. I’ve had many bad experiences here with incomplete orders and rudeness but this has got to be the worst. Stay away from this location until it significantly improves because I am.
Naa Dromo
First of all, they left out the cutlery. Then, I ordered an apple pecan salad, but they left out the pecan packet, which is the main component of the salad. Since we were in a rush, we didnt realize until we had moved quite a distance from there. While I enjoy Wendy's as a whole, this particular location was unsatisfactory.
J Taylor
Stopped by to grab a quick bite to eat. While the food looks amazing, the drive thru worker was EXTREMELY rude. He did not say hello. He never told me my total at the window. Didn’t say thank you. Nothing. No words at all were exchanged. It was the most disrespectful encounter that I’ve had at the Wendys on Pouncey Tract Rd. If there wasn’t a long line, I would have asked for the manager.
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