WM - Tulare County

Eileen Murrietta

MY GARBAGE TRUCKS NEEDS ME

Susan Duke

One of the most incompetent companies I’ve ever had to work with. When your trash doesn’t get picked up they continue to lie to you and tell you it will be picked up on a certain day. You call and they give you another day it will get picked up and it still doesn’t. If you have any other company that can pick your trash up use them.

Antony Farfan

Very poor customer service. They charge me full price for a trash can, a yard can, and a recycle can but will not provide the recycle can because I'm less than "1 mile" beyond the service area for recycle. Miraculously, I'm within range for trash and yard waste collection......but at the same price neighbors down the road get all three cans. They refuse to substitute an additional yard or trash can in lieu of the recycle can. Management overrides and nullifies any concession offered by subordinate staff to remedy driver mistakes during collection and will not notify you that they've done so.

Michelle Hart

UPDATE: 7/2/2022 It's now been TWO weeks since our trash was picked up. Have called multiple times. Worst monopolistic business in Tulare County! Consistently miss pick-ups, refuse to admit mistakes, will call back 4 days later and pick up 2 days later which is the next scheduled pick-up ANYWAY. If there were ANY other options, would have changed YEARS ago!