Shoe Dept.

Category: Shoe store in Rochester, New York

Address: 2020 Chili Ave Westgate, Plaza, Rochester, NY 14624, USA

Phone: +15852473890

Opening hours

Sunday: 11AM–6PM

Monday: 9:30AM–9PM

Tuesday: 9:30AM–9PM

Wednesday: 9:30AM–9PM

Thursday: 9:30AM–9PM

Friday: 9:30AM–9PM

Saturday: 9:30AM–9PM

Reviews

Fran tyson

Sep 6, 2022

Always a find what I need

Samuel Bailey

Aug 23, 2022

Bought a gift card for my friend awesome deals they have

Mimi Rodriguez

Jul 11, 2022

Not bad

Brothers Hood

Jun 16, 2022

Great staff very helpful very nice

Thanks! Your review is awaiting moderation.

Questions & Answers

Is the shoe department open to go in or still doing curbside in chili ave roc ny

Shay Turner | Sep 21, 2020
Nichole Ford | Sep 21, 2020

Yes its open 10am to 7pm as far as i know

Read More

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. | Aug 24, 2022
Shoe Dept. | Aug 24, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. | Aug 24, 2022
Shoe Dept. | Aug 24, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

I lost my receipt and need to return shoes, what are my options?

Shoe Dept. | Aug 24, 2022
Samuel Bailey | Aug 24, 2022

Just take them in and ask all you can do

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. | Aug 24, 2022
Shoe Dept. | Aug 24, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places