United States Postal Service

Category: Post office in Independence, Missouri

Address: 301 W Lexington Ave STE 110, Independence, MO 64050, USA

Phone: +18002758777

Reviews

Crystal Bedwell

Aug 5, 2022

My house came with two mailboxes, one on my house, one on my house. The streets side box was incredibly broken and in front of my neighbors house Someone helped me in removing the broken one,it was leaning, the front was broken off and there was an inch and a half gap along the entire right side where the side meets the bottom of the box, my mail was getting destroyed when it rained!! Sometimes my mail got delivered in one, sometimes the other one Now they are refusing to give me my mail because they say I have to have a special medical request to have them put my mail,in my mail box that is on my house ( was there when I bought the house!!!) There are three other houses with street side mail boxes, the other 10 have them on there house! But I was told it's a driving route because the mailman believes it to be a one way street ( IT'S NOT!!) At first the employee was aggressive and rude with me, now they are being robotic about it None of their logic makes Any sense!! SINCE WHEN IS IT OK TO TREAT CUSTOMERS LIKE THIS???? I just want my mail!! I'm going to be emailing the post master general, this is completely nonsensical!!

Yo mama

Jul 18, 2022

I have lived in zip code 64050 for less than 2 months. In that time I have had MULTIPLE packages either delivered to another address, or they have left the key to the parcel box in someone else's mailbox. Thankfully most everyone around here is honest. When I took a package I received the key to the parcel box for and took it down to my neighbors, they ended up having 4 packages of mine! This is simply unacceptable! It doesn't matter where I have lived it doesn't do any good to file a complaint with USPS.

Terri Shoop

Jul 8, 2022

I'm always getting other people's mail delivered to my address and I've tried so many times to get them to take it back and deliver it to the correct address and time and time again, it comes right back to me. They want to put up this 1800 number so you can't reach a real person to help you so you find yourself delivering the mail you received to the rightful owner yourself! This post office holds Noone accountable as this continues to happen time after time and it's frustrating to say the least. There's obviously no quality control or continuous improvement at this location. If you are looking to move to this area, look out! You may not get your mail or your mail may end up some place else.

Nicolette Cromley

Jul 2, 2022

My mail carrier, Dakota, had gone above and beyond to be sure my pkgs were hand delivered at my request. I live in an apartment building that doesn't have a secured location to leave pkgs. I put a note on my mailbox requesting that my doorbell be rang so I can meet them at door to receive my packages. One day he rang bell and I didn't hear it, my pkgs showed as being delivered I was worried, come Monday morning Dakota had everything that showed as delivered as well as the pkgs for that days delivery I was so thrilled he did an exceptional job and continues to fulfill the qualities of an exceptional mail carrier!!!

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Questions & Answers

How do you file a complaint against the independence post office on the square and the carrier. But the real question is whom do I file it with so something actually gets done about it.

Brian A | Sep 21, 2018
S Velas | Nov 24, 2021

The house without a regular carrier may not be of a full route. In the post office there exist auxillary routes where the portion of houses do not add up to a full 8 hour route. Some routes have been cored and reconfigured that after the dust clears you end up with an auxillary route. Meaning a different CCA cases and carries thr auxillary and after finishing they go assist other carriers whose routes may be over burdened.

Which post office can we walk in & apply for renewal for Passport?

Susan Vassey | Sep 20, 2020
Chris Gilmore | Sep 20, 2021

Gladstone and Grandview do walk-ins for passport appointments. If it is a renewal then you do not need an appointment and can go to any post office

How do you get the mail carrier to pick up and stop leaving other people's mail ?

Nina Morford | Sep 21, 2018
Jake Van | Sep 21, 2019

Best way is to talk to the carrier. Also put a tag on your box listing last names of all people in the residence. Odds are it's being done on the regulars day off. Most regulars on a route for more than a year know their customers decently well. Also keep in mind the average route had around 500 households with usually 2-3 last names in each one. That's alot of names to remember and frankly impossible for anyone not super human.

How come no live person never answers the phone isnt this a business or what. No wonder the post office is losing customers I done with you guys. My sister is going to post office in Illinois & ask them seeing how no one ever answers the phone.

Cindy Orbell-Myers | Jul 22, 2022
photo traker | Jul 22, 2022

I'm not sure why they do that but yeah I totally understand, it's extremely aggravating that you can't ever get a person

Hi,i have a mail that suppose to be in 64052 post office but they send on 64050 post office.. can i pick those mail over there if the mail not coming on my mailbox?thank you happy new year.

rhianna villaro | Sep 20, 2021
Chris Gilmore | Sep 20, 2021

The englewood office does not conduct delivery service. All mail for zip codes 64050, 52, 53, 54, 56 and 58 is delivered from the main office on independence square

How much for a book of stamps?

Marilyn Brown | Sep 20, 2021
Chris Gilmore | Sep 20, 2021

55 cents times 20 in a book is $11

Does the USPS on Lexington have a handicap entrance?

J L Norman | Sep 20, 2020
Sarah Smedstad | Sep 20, 2020

Yes, there is a ramp to the front door which I believe has an automatic open switch.

Is there a certain age limit to ship things?

Serenity Yearwood | Sep 21, 2019
Tamika Mathis | Sep 21, 2019

No, unless you are shipping cigarettes or other products that have restrictions according to government laws/regulations.

Do you do passports

Daniel Greenwell | Sep 21, 2019
Amy Snow | Sep 21, 2019

We only do passport renewals. I believe that the Mid-Continent Public Library on 23rd Street by Chrysler does them.

Why is the mail not running in van horn school area?

Linda mullinax | Sep 21, 2019
Greg Beatty | Sep 21, 2019

It probably already did it was an extremely light mail day.

If they are staying out late then why am I not getting any mail for 3 days someone not doing their job or throwing mail out

Brian Bradshaw | Sep 21, 2019
Brian Bradshaw | Sep 21, 2019

Then what about last Friday Saturday where is my mail from those days I get a check every week the company says they mailed them but have not received them explain that something is going on cause I am not recieving anything

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How late are the mail carriers supposed to be delivering mail?

Diana Jacobs | Sep 21, 2019
Greg Beatty | Sep 21, 2019

Until all of the mail is delivered.

Why is my mail delivered at 9:00 at night. It sucks!

Linda Lenius | Sep 21, 2019
vloging with will nutin | Sep 21, 2019

Because they need postal workers. The postal workers have to stay out until everything is delivered. Most are doing double routes.

If i left my key in the mail box do the take it to the post office

Shantina Johnson | Sep 21, 2018
Darrell Lowery | Sep 21, 2018

Im not 100% on that but Im almost certain they would leave it in the mailbox. It would depend on if it was a PO Box, Apt. Mailbox or personal.

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Can I get a passport at this location? Do they do them specific days or hours?

Rebecca Kempf | Sep 21, 2018
david vogel | Sep 21, 2019

I went to the post office in Grandview. I got a pasport application in Independence filled it out and walked into the Grandview location on main and got the photo and all in less than 30 minutes. Read carefully on the application what your need to take with you and it is easy. The application and documentation is mailed in and the passport is returned separate from the documents. Easy.

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