Memorial Same Day Surgery Center

Category: Surgical center

Address: 501 N Flamingo Rd, Pembroke Pines, FL 33026, USA

Phone: +19548896223

Reviews

Zuri Johnson

Sep 14, 2022

The nursing and front desk staff were super professional and lovely! However I was told I would receive reimbursement for my surgery since I had pre-authorization and all I had to do was reach out to the billing department. The billing department was unresponsive to multiple phone messages and when I finally reached them they refused to help me and they told me that no one should have told me I would be reimbursed. Very unimpressed.

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Questions & Answers

Why was I charged $700 more from the promised quoted price that was fixed and would not be more? Why is there that much of a discrepancy in the billing? Why did Alana lie to me? Sill waiting to talk to the director about this unethical practice.

Adrian Solorzano | Aug 23, 2022
katie mitchell | Aug 23, 2022

When I went in for surgery I was told that the price I paid was for 2 hours in the operating room, and any longer would incur extra fees. I obviously don't work there or know your situation, (a Google notif popped up that someone had a question about a place I'd visited) but I'm sorry that happened, that sounds ridiculous and stressful!

Can a family member wait for me while I have the surgery?

Adrian Solorzano | Aug 21, 2022
Karyn Mitchell | Aug 21, 2022

Yes, but you will be sent out post-op from a different entrance so I would recommend waiting at the hospital cafeteria or somewhere nearby the hospital. My experience as the family member waiting was that I recieved a call about 20 minutes before the patient was ready to go and we had to pull the car up to the patient pick-up door to get them.

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