Villages of Jackson Creek

Jamison Giro

From being greeted by Linda or Bonnie every time we visited, to the final follow-up from Angie -- and every one of the staff interactions in between -- our Dad's experience is what we were hoping for. He'd been moved from another facility due to poor care, and he marveled how every time he pressed the button (which we hope wasn't too often), a staff member was there in seconds to address his needs. My sister and I visited every day, and during our visits, I can't think of time when a staff member didn't appear at some point to take care of some sort of business, whether it was for general maintenance, therapy, a room cleaning, a meal, etc. We never felt like he would fall through the cracks. One last thing: The fact that staff would lightly joke with our Dad really made him feel comfortable. He (and we) always felt like he was being treated like a person, instead of an assignment.

Suzan Raines

They let my sister lay an extra day being unconscious before call 911

Dayna Mar

I was there for rehab. Several care givers/nurses were what anyone would expect and deserve. That’s why I gave that 2nd star. I was a good patient. I wasn’t demanding or rude. Still…one time medication was brought to me. So many pills. I asked what they were for. I was told for my Parkinson’s disease. I don’t have Parkinson’s. A wheelchair was in the room. I was using a walker with one leg requiring hopping to go to the bathroom. Only after 3 days did they set up the wheelchair for my use. Neither PT nor OT noticed or suggested use for those 3 days. During mental acuity testing OT thought it was ‘fun’ (she was laughing) and obviously extended the usual time and created distraction before asking me to repeat the word series I was to remember. There is more…but this is enough to get a picture.

Carl Wilder

Clean and safety minded. Friendly staff caring about their patients.