Address: 21500 E Truman Rd, Independence, MO 64056, USA
Phone: +18163257500
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
amiee spangrud
Absolutely will not negotiate with you on your bill, so don’t even try. Their staff is very rude and snarky as well. If I could give them zero stars, I totally would.
saiyan warrior
Company is absolute garbage and is stilling from the citizens of Independence. Some how even when you use less electricity that last month you bill still goes up. Less than a 1000 Sq ft house (about the same as my old apartment) and I've got 400 plus electric bills. I never had one over 130 when I was with kcpl/evergy. There is no customer service, they intentionally do not answer the phones when called and when they do they dodge the question and lie to you. I have cameras all over my property and they said they sent a reader out every month. This is not true ive lived here for 2 years and seen 2 meter readers the entire time and both the bills that they sent someone out where cheaper than the bill that had what they call "assumed usage". This company is build to screw you and nothing more.
Luci Lux
Extremely unimpressed. Very unprofessional. Doesn't know what their doing at any given time. And I don't even HAVE power yet and already not impressed.
Aaron Porter
Plan to spend at least 30 minutes on hold every time you call. They admit that their website and system are both incredibly broken.
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The city of independence, mo is not governed by the state of Missouri. They are their own government. U won't win.
Call them and ask why
Yes. City offices are closed on veterans day.
Yes
Not that I am aware of.
You would need to call the new independence utility building and ask them where you could send a picture to
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