Kay Jewelers

Category: Jewelry store in Cerritos, California

Address: 356 Los Cerritos Center #356, Cerritos, CA 90703, USA

Phone: +15624027502

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

I J

Jun 2, 2022

I had received excellent customer service from Vanessa and the lady she was working with. Vanessa was very knowledgeable about all products. In such a little time, I learned how to care for my diamonds and add more value to them! Although I did not find anything in the store that I liked, I was willing to buy something because of the phenomenal service that was provided to me.

Kamoa classic rock

May 17, 2022

First time and last time buyer.Kay at Cerritos mall deserves no stars. Promised watches for my son's birthday by May 15th. Son's birthday on 17th.They pushed due date to 18th. Now may arrive by 20th. Kay jewelers kissed me off. False promises. Kiss my K@#!

ray kuzara

Aug 3, 2021

we drove to Montclair to pick up ring that they told us it was in which is far from are house got there and ring was not in yet had to call into work to pick it up a few days later and they didnt even seem to care

Julien Davis

Aug 3, 2021

This place has been a nightmare for my wife and I since the moment we opened a credit line here. We keep giving it second chances but every time we keep getting screwed over. Definitely do not recommend. I got my wife's engagement ring here and she got me mine. We were both unsatisfied, we had so many issues with the workers. My wife had to special order mine and they ordered the wrong ring twice. Credit company gave us a hard time due to false information from workers. I had owed $300 left from a $6,000 purchase and found out credit card company added additional $1300 because apparently I was late. I was told by worker I was on a 12 month plan that starts from the day I start my first payment they even gave me a 60 day window untill first payment. Found out when it was already to late that the 12 month plan really started from the day of purchase, had account on auto pay so never saw messages. Was paying 505 every month (the asking minimum) so I wont pay interest and ended up having to pay alll the interest. I regret doing business here and definitely will never come back

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Questions & Answers

Does Kay Jewelers repair watches?

Kay Jewelers | Jun 22, 2022
Kay Jewelers | Jun 22, 2022

Yes, every Kay Jewelers can examine and repair most watches. Kay Jewelers ’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers regardless of where they were purchased.

Does Kay Jewelers personalize existing jewelry?

Kay Jewelers | Jun 22, 2022
Kay Jewelers | Jun 22, 2022

Yes, Kay Jewelers can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers engrave jewelry?

Kay Jewelers | Jun 22, 2022
Kay Jewelers | Jun 22, 2022

Yes, Kay Jewelers can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers regardless of where it was purchased.

Can Kay Jewelers resize a ring?

Kay Jewelers | Jun 22, 2022
Kay Jewelers | Jun 22, 2022

Yes, Kay Jewelers can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Can I bring jewelry to Kay Jewelers for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | Jun 22, 2022
Kay Jewelers | Jun 22, 2022

Yes, Kay Jewelers will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Do I need an appointment to repair jewelry at Kay Jewelers?

Kay Jewelers | Jun 22, 2022
Kay Jewelers | Jun 22, 2022

No, most Kay Jewelers locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Can Kay Jewelers repair jewelry?

Kay Jewelers | Jun 22, 2022
Kay Jewelers | Jun 22, 2022

Yes, Kay Jewelers offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers regardless of where it was purchased.

Does Kay Jewelers replace watch batteries?

Kay Jewelers | Jun 22, 2022
Kay Jewelers | Jun 22, 2022

Yes, every Kay Jewelers can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers regardless of where they were purchased.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers ?

Kay Jewelers | Jun 22, 2022
Kay Jewelers | Jun 22, 2022

Yes, diamond trade-ins purchased at Kay Jewelers are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay Jewelers inspect jewelry?

Kay Jewelers | Jun 22, 2022
Kay Jewelers | Jun 22, 2022

Yes, Kay Jewelers can inspect your jewelry and test your diamonds for free.

Can Kay Jewelers appraise jewelry if it was purchased somewhere else?

Kay Jewelers | Jun 22, 2022
Kay Jewelers | Jun 22, 2022

Yes, Kay Jewelers can appraise jewelry regardless of where it was purchased. Kay Jewelers offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers’ website.

Does Kay Jewelers do jewelry consultations?

Kay Jewelers | Jun 22, 2022
Kay Jewelers | Jun 22, 2022

Yes, Kay Jewelers offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Can Kay Jewelers do custom jewelry design?

Kay Jewelers | Jun 22, 2022
Kay Jewelers | Jun 22, 2022

Yes, Kay Jewelers can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Does Kay Jewelers clean jewelry?

Kay Jewelers | Jun 22, 2022
Kay Jewelers | Jun 22, 2022

Yes, Kay Jewelers can professionally clean jewelry for free.

How long does it take for Kay Jewelers to resize a ring?

Kay Jewelers | Jun 22, 2022
Kay Jewelers | Jun 22, 2022

Kay Jewelers can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay Jewelers repair a ring?

Kay Jewelers | Jun 22, 2022
Kay Jewelers | Jun 22, 2022

Yes, Kay Jewelers offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers regardless of where they were purchased.

Does Kay Jewelers Outlet engrave jewelry?

Kay Jewelers | Jun 22, 2022
Kay Jewelers | Jun 22, 2022

Yes, Kay Jewelers Outlet can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers Outlet regardless of where it was purchased.

Does Kay Jewelers Outlet replace watch batteries?

Kay Jewelers | Jun 22, 2022
Kay Jewelers | Jun 22, 2022

Yes, every Kay Jewelers Outlet can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers Outlet regardless of where they were purchased.

Does Kay Jewelers Outlet inspect jewelry?

Kay Jewelers | Jun 22, 2022
Kay Jewelers | Jun 22, 2022

Yes, Kay Jewelers Outlet can inspect your jewelry and test your diamonds for free.

Can Kay appraise jewelry if it was purchased somewhere else?

Kay Jewelers | May 23, 2022
Kay Jewelers | May 23, 2022

Yes, Kay can appraise jewelry regardless of where it was purchased. Kay offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay’s website.

Does Kay replace watch batteries?

Kay Jewelers | May 23, 2022
Kay Jewelers | May 23, 2022

Yes, every Kay can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay regardless of where they were purchased.

Does Kay inspect jewelry?

Kay Jewelers | May 23, 2022
Kay Jewelers | May 23, 2022

Yes, Kay can inspect your jewelry and test your diamonds for free.

Can Kay repair jewelry?

Kay Jewelers | May 23, 2022
Kay Jewelers | May 23, 2022

Yes, Kay offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay also offers watch battery replacement and repair. You can bring jewelry for repair to Kay regardless of where it was purchased.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay?

Kay Jewelers | May 23, 2022
Kay Jewelers | May 23, 2022

Yes, diamond trade-ins purchased at Kay are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay personalize existing jewelry?

Kay Jewelers | May 23, 2022
Kay Jewelers | May 23, 2022

Yes, Kay can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay do jewelry consultations?

Kay Jewelers | May 23, 2022
Kay Jewelers | May 23, 2022

Yes, Kay offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay repair watches?

Kay Jewelers | May 23, 2022
Kay Jewelers | May 23, 2022

Yes, every Kay can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay regardless of where they were purchased.

Does Kay engrave jewelry?

Kay Jewelers | May 23, 2022
Kay Jewelers | May 23, 2022

Yes, Kay can engrave most jewelry. You can bring jewelry to be engraved at Kay regardless of where it was purchased.

Does Kay clean jewelry?

Kay Jewelers | May 23, 2022
Kay Jewelers | May 23, 2022

Yes, Kay can professionally clean jewelry for free.

Can I bring jewelry to Kay for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | May 23, 2022
Kay Jewelers | May 23, 2022

Yes, Kay will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Can Kay repair a ring?

Kay Jewelers | May 23, 2022
Kay Jewelers | May 23, 2022

Yes, Kay offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay regardless of where they were purchased.

Can Kay do custom jewelry design?

Kay Jewelers | May 23, 2022
Kay Jewelers | May 23, 2022

Yes, Kay can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Can Kay resize a ring?

Kay Jewelers | May 23, 2022
Kay Jewelers | May 23, 2022

Yes, Kay can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

How long does it take for Kay to resize a ring?

Kay Jewelers | May 23, 2022
Kay Jewelers | May 23, 2022

Kay can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Do I need an appointment to repair jewelry at Kay?

Kay Jewelers | May 23, 2022
Kay Jewelers | May 23, 2022

No, most Kay locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

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