THAT Agency

Category: Internet marketing service in West Palm Beach, Florida

Address: 2000 Palm Beach Lakes Blvd # 601, West Palm Beach, FL 33409, USA

Phone: +15618326262

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Rebecca Gramm

Feb 22, 2022

The entire team is super amazing, creative and delivers on time with mind-blowing results! I’ve had a great experience working with THAT Agency. Highly recommend!

AccuDock Marketing

Feb 21, 2022

THAT Agency has helped us build a more user friendly website that has increased our customer base. They are always patient, understanding, friendly, and available to answer our questions and accommodate our needs as necessary. Our experience has been nothing but top notch. We highly recommend THAT Agency.

Lawrence Taylor

May 24, 2021

We love the team at THAT Agency! Not only have they have worked wonders on our SEO, they really help guide us to deliver the right content to the market we want and need.

Admin BTMediation

May 12, 2021

Just a phenomenal marketing company. Creative, responsive, and gets the results you need to grow your business.

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Questions & Answers

Where can I find an seo agency to optimize my e-commerce website?

adi stelcer | Sep 20, 2021
Bill Teubner | Sep 20, 2021

THAT Agency offers SEO for ecommerce websites. We would be happy to prepare a proposal for you. Please contact us so we can review the keywords and goals you would like to accomplish.

Do you build WordPress websites that our optimized for Google?

Brian Turners | Sep 20, 2021
THAT Agency | Sep 20, 2021

Yes, all the Wordpress websites we build are optimized for Google so you can get more traffic and get more opportunities to convert potential customers.

How Much Does Email Marketing Cost?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

Email is one of the most cost-effective forms of digital marketing. If you have built and managed your list correctly, your email marketing ROI can easily surpass 122%. Contact us directly to inquire about our email marketing agency on our website at https://thatagency.com/contact-that-agency/.

What Are Average Email Open and Click Rates?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

Open and click rates are influenced by many factors and can differ from industry to industry. According to MailChimp's Email Marketing Benchmarks by Industry study, the average open rate for all industries analyzed is 21.33%, while the average click rate is 2.62%.

How Often Do You Recommend Sending Emails?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

There is no hard-and-fast rule regarding email frequency. We recommend giving your subscribers the opportunity to choose how often they wish to receive your emails. You can present this option right away when they subscribe, and/or you can get this information from existing subscribers via surveys.

Do You Purchase Lists?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

We strongly recommend growing email lists organically using inbound marketing practices. Most reputable email marketing services won't let you send emails to purchased lists. You also can harm your email deliverability and IP reputation.

What Email Marketing Service Providers Do You Use?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

We are experienced with using HubSpot, MailChimp, ActiveCampaign, Constant Contact, Campaign Monitor, GetResponse, Pardot, and VerticalResponse - just to name a few.

Do You Outsource Your Development Work?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

No. We do not outsource our development work.

Do You Control the Domains of Websites?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

No. We prefer - and encourage - all clients to be in control of their domains.

Do You Host Websites?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

No. We prefer - and encourage - all clients to be in control of their domains. However, we can provide recommendations based on your website needs. We have worked with a range of hosting companies, including but not limited to WP Engine, Amazon Web Services (AWS), Bluehost, Rackspace, and GoDaddy.

What CMS Do You Build In?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

We build the majority of websites in WordPress; however, we also have experience building in Drupal, Magento, Joomla, Hubspot (HubL), and Shopify.

What Do You Need from Me to Get Started for a Web Design?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

Ideally, we would appreciate your submission of a request for proposal: https://thatagency.com/request-a-proposal/. Check out this helpful blog post for details on what to include in your RFP for web design: https://blog.thatagency.com/rfp-for-web-design, However, please don't hesitate to pick up the phone and give us a call at 561.832.6262 to discuss your project.

Do You Build Custom Websites?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

Yes, we build custom websites. Templates are great, but the best website for you is likely one that is specifically designed and developed to meet the unique needs and goals of your business.

How Much Input Do I Get on the Design?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

You have creative control over the design of your custom website. We will provide recommendations in accordance with best practices for user experience and SEO; however, you will have complete ownership over your website as it represents your brand and/or business.

How Much Does It Cost to Build a Website?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

Our web design services start at just $5,000, but pricing varies greatly depending on the scope of your project. This 100% FREE website cost calculator is designed to provide you with a general price range, you can find it at https://thatagency.com/website-cost-calculator/.

Do You Consult on Social Media?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

Yes. We can custom tailor our social media marketing and advertising services to meet your unique needs, including establishing a consulting arrangement.

Are We Able to See Actual Spends and Payments in Facebook Ads Manager?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

Yes. Because we believe in complete transparency, we prefer - and encourage - all clients to maintain account ownership with full access to see actual Facebook Ads Manager spends and payments.

Are We Able to Get Access to the Account(s) You Manage?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

Absolutely. At THAT Agency, we believe in complete transparency. We prefer - and encourage - all clients to maintain account ownership with full access.

Do You Work with Influencers?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

Yes. We will work with you to define the right type of influencers, set campaign objectives, establish expectations, monitor projects, and analyze campaign results.

How Do You Measure Success on Social Media?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

We set mutually agreed upon goals with our clients and identify key performance indicators (KPIs) to measure the success of our social media marketing services. Some example KPIs include impressions, clicks, shares, comments, and web traffic.

What Social Media Channels Do You Typically Manage?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

We typically manage Facebook, Instagram, Twitter, LinkedIn, and Pinterest, but we are open to managing additional platforms. Ultimately, we will manage the social media channels that make the most sense for your business or brand.

Do You Have eCommerce Experience?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

Yes. We have extensive experience managing paid strategies for eCommerce. Our team is well versed in everything from Google Merchant Center and Amazon Advertising to native and OTT advertising.

Are We Able to See Actual Spends and Payments in Google Ads?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

Yes. Because we believe in complete transparency, we prefer - and encourage - all clients to maintain account ownership with full access to see actual Google Ads spends and payments.

How Do You Structure Management Fees?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

Our management fee is 15% of spend.

Do You Have Monthly Minimum Spends?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

There is no minimum spend; however, our typical management fee is 15% of total spend, with a $500 minimum.

Are You a Google Partner?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

Yes. We are a Google Partner with advanced Google Ads product knowledge of search, video, display, and shopping advertising.

How Do You Choose Keywords?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

First and foremost, we choose keywords based on relevancy. However, we also take into account search volume and difficulty as well as client preferences and the keywords for which competitors rank.

Do You Outsource Work?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

No. All work we do is done in-house by our team of experienced and knowledgeable SEO professionals.

What Tools Do You Use?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

We use a number of SEO tools, including but not limited to Google Search Console, Moz, Raven Tools, SEMrush, Ahrefs, Screaming Frog, and Yoast.

How Do You Show Success?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

We set mutually agreed upon goals with our clients and identify key performance indicators (KPIs) to measure the success of our SEO services. Some example SEO KPIs include organic sessions, keyword ranking increases, and leads/conversions.

How Long Have You Been Doing Inbound Marketing?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

We have been doing inbound marketing for more than 5 years. Our team annually attends HubSpot's INBOUND educational conference and maintains multiple certifications from the HubSpot Academy.

What Inbound Services Do You Offer?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

Our inbound marketing services include everything from buyer personas to blog articles, keywords, social media, ebooks, videos, forms, calls to action (CTAs), landing pages, emails, and automated workflows.

Have You Worked With Hubspot?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

We are a HubSpot agency partner who follows a predominantly inbound marketing methodology.

Are You A Certified Partner With Any Companies?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

Our team holds certifications from HubSpot, Moz, Google, Bing, Amazon, Facebook, Sprout Social, Hootsuite, and more.

How Do You Set Timelines and Goals?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

Timelines are always based on the scope of the project. We set SMART goals for marketing that are: Specific - Answer the five "W" questions (who, what, where, when, and why). Measureable - Able to be quantified and tracked. Attainable - Challenging yet possible. Relevant - On brand and worthwhile. Time-Bound - Time limited.

What Certifications Does Your Team Have?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

Our team holds certifications from HubSpot, Moz, Google, Bing, Amazon, Facebook, Sprout Social, Hootsuite, and more.

What Methodologies Do You Follow?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

We are a HubSpot agency partner who follows a predominantly inbound marketing methodology.

What Type of Digital Marketing Services Do You Provide?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

We provide industry-leading digital marketing strategies for social media, email, search engine, inbound, and content marketing.

Who Are Some of Your Previous Clients?

THAT Agency | Sep 20, 2021
THAT Agency | Sep 20, 2021

We have worked with B2B and B2C businesses of all shapes and sizes, from startups to Fortune 500 companies, including but not limited to: auto dealers, law firms, IT and SaaS companies, home builders, real estate developers, hotels, airlines, cruise lines, travel agencies, restaurants, jewelers, vintners, and eCommerce brands. We invite you to check out our online portfolio of work at https://thatagency.com/portfolios.

What's your email address for voice talent

John Smith | Sep 21, 2019
THAT Agency | Sep 20, 2021

Hi John - This isn't a service we provide. Thank you for inquiring.

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