The Complex

Category: Event venue in Salt Lake City, Utah

Address: 536 W 100 S, Salt Lake City, UT 84101, USA

Phone: +18015289197

Reviews

Anna Larson

Sep 19, 2022

I've been going there over the years. I saw Flogging Molly and the Interrupters last week. It was outside but I honestly prefer inside, especially since outside they have to end the concert at 10pm nomatter what. Show up early if you want to stand close to the front. I'm giving a 4 mainly because of the insane prices for alcoholic drinks and concessions. The ticket prices are also a lot higher than they used to be.

Marz (Marzipan)

Sep 17, 2022

Love going to concerts at the complex. Security is professional, friendly and fast. Sound quality is great. Pricing on food and beverages is a decent value, especially compared to other concert venues. Website clearly gives parking options and listed accepted payments. Bar staff is extremely efficient- they opened a line for quicker beverages like shots or beer to speed up service. Great way to adapt and meet the needs of guests so we didn’t miss Girl in Red’s entrance. Didn’t use restrooms this time but will be seeing more shows here and will update if needed. Clean restrooms really make or break a venue from being a favorite.

Natalee Lance

Sep 17, 2022

I like the set up of this venue with close by outdoor areas to get some air. The stage is high enough for good visibility being short in most spots. Gateway parking discounts are good too.

Austin Buckius

Sep 13, 2022

New favorite venue have seen two shows here and gearing up for atleast one more. Friendly staff who just want every one to be safe and have a great time awesome loyalty program and a great over all vibe.

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Questions & Answers

Does anyone know if the complex is wheelchair accessible?

Susan S | Sep 21, 2018
Annessa Morey | Sep 21, 2018

Yes it is!

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Do they still ask for proof of vaccinations or covid testing still?

trinity vs something | Aug 21, 2022
Adam Campbell | Aug 21, 2022

The venue does not, however I believe it is still up to the performers as to whether that is a requirement or not.

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Do they need a printed negative Covid test or can we show it on our phones? (For Blue October)

Jessica Baker | Nov 24, 2021
The Complex | Nov 24, 2021

Hi Jessica! For tonight's show, you can show it on your phone.

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What time do they stop serving beer?

Dana Lorenzo | Sep 20, 2020
Mandi Ronning | Sep 20, 2020

Usually about 30min before the end of the show.

Can you buy tickets at the complex and save handling fees? I have $75 not $100 to get my daughter tickets and the handling fee is a killer.

Tina Jones | Sep 20, 2020
The Complex | Sep 20, 2020

Tina, a limited amount of tickets for most shows are available at our Box Office, prior to the day of the show. We don't charge a fee if you pay cash, $1 per ticket with a card. Our Box Office is open Monday - Friday 11am - 4pm. We recommend calling ahead to make sure that we still have tickets available for the event you're interested in.

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How many people can it hold

Jonathan Hall | Sep 21, 2019
James McGrane | Sep 21, 2019

A billion

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Do they serve alcohol there

Linda Webster | Sep 21, 2019
Oscar Huerta | Sep 21, 2019

Yes,they do!

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So i got a pic with WDW and o was wondering where i can get them at?

Kate DaStRaNgEr | Sep 21, 2018
Deandra Johnston | Sep 21, 2018

Their Facebook page is usually really good at posting the pictures

is there seating for old/disabled people for Jelly Roll?

MOSZIBY MOSZIBY | Sep 6, 2022
Perfect Dude | Sep 13, 2022

Inside they can bring a chair or if they have a wheelchair , the staff is nice and will help you out

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Can I bring a service dog?

Katherine Polakoff | Aug 21, 2022
Wesley Brehm | Aug 21, 2022

Can you? If it's an actual ADA service dog, you could. Should you? Definitely not. It's way too loud at a show or concert for a dog.

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Do you have to show I.D if it’s an all ages concert?

Sunny Sumni | Jun 22, 2022
Alejo Alonso | Jun 22, 2022

Not when is all ages.

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When providing proof of vaccination, do I need to have a booster as well or will the two main doses do? Thanks.

Jasper James | May 23, 2022
Chandler Kendall | May 23, 2022

They did not require proof when I went in April 2022.

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Do they serve food?

Charity Garrison | May 23, 2022
Parker Parish | May 23, 2022

Mad expensive for what you are getting but when you include it as part of the experience, it's fine :)

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Is a picture of me holding a negative at home covid test accepted as proper proof of a negative test?

Amanda Smith | Apr 23, 2022
Brian Johnson | Apr 23, 2022

Yes

Is there a mask/vac requirements??

Jeromy Bluemel | Apr 23, 2022
Brian Johnson | Apr 23, 2022

We read there was but when we got there, it was pretty relaxed.

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In October, Carlos Vives, a Colombian singer, will be there. Is it possible that I can take my 5 year old daughter? (I ask because there are concerts where I have been able to take her) She loves this artist and we would like to go as a family. 🙏🏼

Johana | Apr 23, 2022
The Complex | Apr 23, 2022

Hi Johana! Yes, all ages are welcome at the Carlos Vives concert. Make sure that you get tickets from our website, the only official ticket outlets.

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For the Daughtry concert 3/15/22 Do you need to show proof of negative covid test or vaccine card? Masks required? Thank you

Feleisha Grider | Mar 24, 2022
The Complex | Mar 24, 2022

Feleisha, yes. The Event Organizer has specific requirements for this concert. Please visit our website and click on the Daughtry event to read more. (thecomplexslc.com)

Is the Killswitch concert indoor or outdoor?

S O | Feb 22, 2022
The Complex | Feb 22, 2022

Hello, You can always see what venue an event is in on our website. Just head to the individual event page and it will be listed right on top. Killswitch Engage is indoors, in Rockwell.

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Is rapid test also acceptable for the Eric nam concert ?

Veronica Canas | Feb 22, 2022
The Complex | Feb 22, 2022

Hi Veronica! Yes, a rapid test will be accepted for that event as long as it's negative and taken within 72 hours of the event.

Is Eric Nam an all ages show? And does it require a vaccination card?

Jared Robinson | Jan 23, 2022
The Complex | Jan 23, 2022

Hi Jared, at the moment of this answer the Event Organizer is requiring all attendees of this event to have received a negative COVID-19 test within 72-hours prior to entering the venue, OR be fully vaccinated against COVID-19. Please visit our website for updates as requirements can be fluid. Eric Nam is an all ages show.

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Can I bring my vape?

Gabe Torres | Jan 23, 2022
Philip Meyer (MilCopRet) | Jan 23, 2022

Vapes are allowed, but you are only supposed to use them in designated areas of the facility.

do you accept pictures of vaccination card or does it have to be physical card?

Shaylee Carter | Nov 24, 2021
The Complex | Dec 24, 2021

Hi Shaylee, yes a picture is fine.

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This is my first show at Rockwell at the Complex. It's gonna be cold. Is it an indoor or outdoor venue?

Bruce Franson | Oct 25, 2021
The Complex | Oct 25, 2021

Hi Bruce, Rockwell is an indoor venue here at The Complex. Head to our website and check out our ‘Venues’ page for more info.

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Is there handicapped parking close to the complex?

Breane Fitzgerald | Oct 25, 2021
Clutch Gaming | Oct 25, 2021

Yup, plus any "Metered" City Street Parking is free if you have a Handicap Plackard or Plate.

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What kind of bags are allowed

Gabriel Landon | Oct 25, 2021
Tom | Oct 25, 2021

I would recommend bringing like a medium sized fanny pack.

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will a rapid antigen covid test be accepted for the Alec Benjamin show or does it have to be a PCR test? Just found out we needed it and the show is tomorrow. no time for a PCR test result.

Clint Wilcox | Sep 20, 2021
The Complex | Sep 20, 2021

Yes, a rapid test will be accepted for this event.

So I purchased 2 tickets for Flogging Molly and was later told I might have to be 18 to get into The Complex. I won’t be 18 until a few months after the concert, will I be able to get in?

Karson Burton | Sep 20, 2021
The Complex | Sep 20, 2021

Hi Karson, You can always check ages limits on our website. For Flogging Molly, it's an all ages event so you are good to go.

Is the skillet show an all ages I have a 20 year old that would love to go to see them with her friends

Jay Best | Sep 20, 2021
The Complex | Sep 20, 2021

Hi Jay! All ages are welcome for Skillet.

Is there any seating at the bigger concerts?

derick levesque | Sep 20, 2021
The Complex | Sep 20, 2021

Derick, we're primarily an open layout, standing general admission venue. Some events are seated but it is rare. Certain events do have a premier section where seats are available for an upgrade. You can check individual events at our website.

Are Youguys still hosting events

Etuate Vaki | Sep 20, 2021
The Complex | Sep 20, 2021

Hello, yes, we are. You can see our full line up at our website www.thecomplexslc.com

I want to go to the Girl In Red concert next year, but I'm under 21. Can I still go? (I'll be 18 at the time of the concert and my friend is 17)

Jessica H | Sep 20, 2021
The Complex | Sep 20, 2021

Jessica, Girl In Red is an 'all ages' concert, so both you and your friend are welcome to attend

Do we have to be fully vaccinated to be able to attend concerts

Breaunna | Sep 20, 2021
The Complex | Sep 20, 2021

Answers to COVID related questions are always changing based on current health guidelines. We follow city, county and state issued health guidelines, which can be found here. https://coronavirus.utah.gov/special-orders/

Are children restricted from any concerts?

Shane Lengas | Sep 20, 2020
Robert Fox | Sep 20, 2020

I cant think of any, but when you go to buy any tickets it will say if there are any age restrictions.. but most are all ages

Is anybody going to see offspring. Tuesday night. The nightmare before Christmas

Mark Doman | Sep 20, 2020
Tyson Kay (Agentmagoogoo15) | Sep 20, 2020

The offspring is awesome live. 10/10 recommend.

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How old do you have to be to go to the cavetown concert?

Fionn Welsh | Sep 20, 2020
Michael LeBlanc | Sep 20, 2020

It's all ages

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Is the complex kid friendly?

Tristan H.S | Sep 21, 2019
Tovin Benson | Sep 21, 2019

I took my 10 year old daughter to see the Midnight. It's not built for kids but kids can go....there are all-ages shows there for a reason.

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Is it usually cheaper to buy tickets at the door instead of the website?

Jeffrey Jensen | Sep 21, 2019
Colvin Walker | Sep 21, 2019

Yeah Vsniper's right. Smithtix.com almost always has the best prices for Complex tickets, but maybe someone could fight me on that.

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i need to get a hold of someone for lost an found how do i do so?

Madison Shipp | Sep 21, 2019
The Complex | Sep 21, 2019

Call us at 801-528-9197. Phone lines open at 10:30 AM, Monday - Friday.

Does anyone know when the box office is open and if you buy through the box office is there a service charge?

Mindi McFadden | Sep 21, 2019
Bumble bee | Sep 21, 2019

It's open from 11 -4 should say on the web site

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Where is the best place to park?

Iris Nielsen | Sep 21, 2019
The Complex | Sep 21, 2019

There's plenty of unsecured street parking all around us. If you're looking for secure parking, we're only a block and a half from Gateway. You can park in their garage and purchase a discounted all day parking voucher at our concessions counter.

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How long does a concert usally last

Rena Valladolid | Sep 21, 2019
Chris Peterson | Sep 21, 2019

Depends on the act and when it starts. Just saw a comedy show and it was about an hour and a half. Concerts are usually 2 hours. Totally Depends.

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When you buy tickets at the complex does it charge right away? If so does it appear in you’re bank account ?

Angela Reyes | Sep 21, 2019
Ben Ortega | Sep 21, 2019

Yes as with any purchase on your card.

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Does it have a coat check?

Nicholas Waterhouse | Sep 21, 2019
Matt Eyre (Bearded Wonder) | Sep 21, 2019

Yes, the complex generally has a coat check at the concessions inside the doors next to the large concert hall. For more information https://www.thecomplexslc.com/about.php

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Do they have a bar

Nicholas Waterhouse | Sep 21, 2019
Ray Newman | Sep 21, 2019

Yes

Is there handicapped parking at the venue?

rob beal | Sep 21, 2019
Bill Treadway | Sep 21, 2019

All the parking is off site. It all has handicap access by and large... But if you're in a chair you can roll right in from anywhere on the block

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I bought tickets off smithtix and did will call how do I get them?

Luis Molina | Sep 21, 2019
Ryan Ahrens | Sep 21, 2019

Need to bring Photo ID, receipt, and credit cRd used on purchase. You pick ur ticket up and the ticket box out front.

I bought a ticket for shoreline on smithtix, I chose will call so do I pick it up at the complex?

Luis Molina | Sep 21, 2019
Ben Ortega | Sep 21, 2019

Yes, that what will call is for.... To pick up at the venue. You'll go to the ticket booth at the fence line when you arrive. Be sure to have your I.D. with you. Enjoy the show!

How do I get my refund? I was suppose to go to juice wrld but they said we can get a refund

LogicxgamingYT | Sep 21, 2018
Kris E. | Sep 21, 2018

Most likely at the box office.

Is there a age section for people under 21? For the suicide boys concert?

Zechariah Red | Sep 21, 2018
Thomas Parkin | Sep 21, 2018

Not sure about that particular event. The 2 events I have been to had the middle fenced off. 1 half for 21 & over, the other "family". If you or a guest was under 21 you would simply stay on that half. It is the half closest to the exit (West side).

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What age group is it?

Liberdy Valdez | Sep 21, 2018
Jen Barnes | Sep 21, 2018

Depends on the show. Usually all ages.

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Is asap ferg canceled?

Emma phillips | Sep 21, 2018
Layn Milner | Sep 21, 2018

Get the Complex on FACEBOOK so you can stay up to date on shows your going to and shows you want to go to and push on following if anything is or isn't going on it will be here .

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O.M.D. concert for the 21st of March what time does the doors open for seating?

Jeremy Smith | Sep 21, 2018
Layn Milner | Sep 21, 2018

When I get there I show up at 6 it gets packed in line then at 7 or 7:30pm the doors allows open at that time

Which is exactly restaurant or disco .. What kind of music do they mix?

Ariel Maldonadoj7j | Sep 21, 2018
Gabriel Ruthven | Sep 21, 2019

It's a concert hall, different bands with different types of music. Mostly in English but sometimes some groups or Hispanic artists do show there.

Can 2 people use one crew pass at the complex?

Angelica44 | Sep 21, 2018
Shellie Gail | Sep 21, 2018

No, you can easily sign up for a pass at The Complex. They have them there on site to making signing up a breeze!

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How late does the new years eve party go? It's for all ages???

Tara Sanderson | Sep 21, 2018
Clint | Sep 21, 2018

Idk maybe 1:00?

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Is The Grand at the complex a seating or standing venue?

Cierra Phillips | Sep 21, 2018
shaun humpherys | Sep 21, 2018

Standing, but I know they do have a area boxed in along the back wall for handicapped

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Is this an all age venue?

Jennifer Cleven | Sep 21, 2018
j s | Sep 21, 2018

Depends on event too. I 've seen on concert advertisements they only have over 21.

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I bought some A$AP MOB tickets but haven't gotten them in the mail and I need them before true concert?

Kassidi Bastian | Sep 21, 2018
Mark Wade | Sep 21, 2018

You should be able to print them.

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Is this outdoor?

becky swasey | Sep 21, 2018
David DeArmon | Sep 21, 2018

No, this is an indoor place although it can be quite cold/warm depending on outdoor temperature.

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What are the rules for the complex for the IT Halloween party? Like are there rules for fake weapons, masks, etc.?

Skekish Art | Sep 21, 2018
Miki Palmer | Sep 21, 2018

They seem to be cracking down more since the Las Vegas shooting so I would have to assume there are but I'm not entirely sure.

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Is the ministry show on the 30th of October 18 and older

melissa bradford | Sep 21, 2018
Miki Palmer | Sep 21, 2018

Nope, anyone under 21 just has to be on the left side of the stage.

Can you take your e-cig in the complex?

John Asmus | Sep 21, 2017
Jurassic_Jacob | Sep 21, 2017

There is a smoking patio for that.

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Parking for the complex

Brent Hollar | Sep 21, 2017
Bill Treadway | Sep 21, 2017

Im always within 100 yards even when theres a sold out show

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Can we buy lil Wayne tickets at the complex or only online?

Jenn | Sep 21, 2017
Jurassic_Jacob | Sep 21, 2017

Both

Just want to know about LIL WAYNE CONCERT TICKETS PRICE AT THE COMPLEX ON SEPT 29

ponch soumphokphakdy | Sep 21, 2017
Jurassic_Jacob | Sep 21, 2017

$55 if you buy them in advance.

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