Ashley

Bradley Hennon

Do NOT buy the extended warranty. I did and when i tried to use it i got the worst runaround i have ever experienced!!! Never did get it resolved and gave up which i think is how they design the process. The store wouldnt help, they had me call someone else who had me call someone else who had be call the store .... so on and so forth.

Jackie Freeman

I purchased a new sofa at the York store and Grant A. was the salesperson. He was very helpful and the whole process, including delivery, was very smooth.

Donny Miller

Great place people where very nice and helpful

Keri Sollmer

BUYER BEWARE!! I purchased a sofa in March. The delivery driver couldn't get it past the top of the stairs, took a quick picture, put it back in the truck and told me he was returning it. I asked if there were any other options. He said no. I went to the store the very next day and spoke with the store manager. After a long conversation, she agreed to cancel the order at no cost to me. It's now the middle of August and I'm still fighting a $232 charge for delivery and cancelation. Even though every time I go to the store, they apologize, tell me they agree that corporate CAN'T charge me for this, I just got another call saying corporate is standing by their decision to keep the charge. Of course, this store is disconnected from corporate. When I try to contact Ashley Furniture, they tell me they can't even access this store's records. I'm convinced that the store and corporate figure I'll just get tired of this runaround & pay the charge to avoid negative impact to my credit score. All this headache and a wasted vacation day from work for a sofa that i didn't refuse. Never again, Ashley. I strongly discourage friends & family from purchasing from this company. * I just noticed multiple reviews from other customers who experienced the same thing. Also noticed that the store responds to favorable reviews and ignores complaints. Very telling, Ashley. Really wish I had done my research on ya'll.