Family Center for Recovery

Christina Barletta

If there was an option for zero stars ... that would be our families rating towards this "treatment" center. As a LOCAL medical practitioner, I am appalled and offended at the lack of empathy during our initial phone call to learn about this facility and what they can offer our family in a dire time if need. We are in the middle of a drug epidemic. Children, daily are making poor choices everyday leading to death. Our family is desperate to prevent adding to the statistics. The "intake coordinator" had an awful attitude, her priorities obviously were not for the child in need, nor to support the family. Perception is key. perhaps this facility needs a name change. I would NOT consider sending anyone to this treatment center, in fact I will strongly recommend this center not be considered. I strongly suggest if your family has other options to take those options first, after all the choices made now can mean ... life or death.

Leslie Finlay

I would highly recommend Family Center For Recovery(FCFR), and am so grateful that I found it for my family member needing treatment. FCFR is life-changing and life-saving not only for the individual in treatment but for the entire family. It is a unique program that offers not only treatment for those with all types of psychiatric illness, including addictions, but provides amazing support and education for the entire family. They provide a continuum of care from detox (if needed), to inpatient residential, to partial hospitalization through intensive outpatient and outpatient. They treat both adolescents and adults, and provide support and education to the families. This is a unique program with protocols for family members to follow, some of it may seem to go against your initial intuition, but if you, and your loved one is willing to make the necessary changes a successful outcome is very possible. Full transparency, this is not a locked facility, so individuals in treatment, including adolescents, can make the poor decision of leaving the property. FCFR does everything in their power to convince individuals to stay, but, as it is not a lock facility, they cannot put hands on, or restrain, the individuals in treatment, But they will also tell you exactly what you need to to provide the best possible outcome. If you are searching for a treatment center for someone in your life with psychiatric illness and/or an addiction, FCFR should be your first and last stop! Dr. Moran and the entire staff are amazing!

John Concepcion

Formulaic approach to treatment and especially inadequate training of therapist in regards to eating disorders. As a patient, you are not approved of any privacy regarding communication with loved ones as all of it is done with your therapist that tends to nullify any concerns about your treatment. Grievance forms are completely disregarded, and most staff members treat patients as burdens. There is not one client that has ever gotten a decisive 30 day treatment stay as it is marketed, in fact most patients stay for months and in select cases, years. The elongated stays are made possible through blatantly exaggerated claims of the necessity for the patient to remain in treatment, particularly in the transitional housing provided that is absurdly overpriced - nearly one thousand a month - considering you have three other roommates and are confined to VERY small, one-story duplexes in a low-income area. Phones are confiscated past inpatient, so one must seek employment through tiny computer room within the staff unit of the housing area that 50+ patients must share. Low-wage, low-stress 'recovery jobs' are strictly enforced, setting up the financially burdened client to a longer stay when considering rent. Younger and less financially stable clients' families are actually encouraged by all therapists to 'let go', explaining the cases of those who have spent years trying to muster the money to break free from the 'transitional' housing. Lastly and most notably unethical is their refusal to make ANY transfers to different facilities. No matter the situation, no referrals to other programs are made, assumingly to keep the patient pool steady. Discharge plans are not made for those who wish to leave before the program is 'completed', which has rarely taken less than several months, leading the patient with nowhere to go and unable to plan for themselves when the limited communication is considered - the computers in the lab are monitored and designated for job searching only. I witnessed high-schoolers fail their classes due to unavailability in the computer lab, families torn apart, younger patients threatened with sudden discharge to the street, and some of those patients actually being discharged in a 'kicked to the curb' fashion. This place is essentially falsely advertised, punitive, and subtly agonizing for the patient. Do NOT send a loved one here.

Cameron Batten

I was a patient in the adolescent unit, and my experience was incredible. I went in as a severely depressed and anxious person (as well as an addict), and this program changed my life and put me on the right path. Obviously kids my age usually don't come to treatment willingly, but I can say with 100% honesty that FCFR has completely turned my life around, even if I didn't come in wanting to be helped. This program seriously does work, even for the people who may be turned away and labeled as hopeless cases elsewhere. They also are super LGBT+ friendly, and as a trans male, I never heard my deadname once in the 3 months I was there. This place absolutely provided me with all the help I needed to be able to bring my life back to normal, and to live free from crippling depression, anxiety and dysphoria. One more thing, you can really tell that all of the staff want to help every patient to be the best they can be. Dr. Moran and all of the treatment team are amazing people who truly want what's in the best interest of every patient there. Obviously other teenage patients may say otherwise because the program is uncomfortable, but it's uncomfortable for a reason. You can't work through all of your mental health/substance use issues while staying in your comfort zone. I can't recommend this program enough; it's a life changing experience for people like me who needed help and didn't know where to turn.