Don't waste your time!!! They lie about hours of operation the security guard told us it would open in a few then laughed at us all lined then after waiting a long time told us it's not opening again even though it's supposed to be open still do annoying worst Disney service
Yseult de Bellamy
Sep 20, 2022
We’re trying to get in since 4 days. But the store is „temporarily“ closed. No sign when the store will be open again. The store is well-lit inside and employees are walking around. This really annoys me. Just hang up a sign that states when the store will open again.
Jonas
Sep 20, 2022
Was closed over our stay. No information online why and only a sign at the door saying that they open up again "very soon".
Faith Chrisley
Sep 19, 2022
This is hands down the worse Disney store I been to. It’s a Monday 5:30pm and they closed the store without announcing that they are closing for good for the rest of the day. Not to mention it’s pouring rain outside in the streets of NYC. They put up a we’ll be back temporarily sign so there are customers waiting for the Disney experience soaking themselves. After a long line forms, which takes like 20 minutes, then someone knocks on the window to ask if they plan on opening again. Then the security guard — not a cast member says it’s opening back up tomorrow hand gesturing/signaling it. Didn’t even have the decency to open the door and announce it to everyone on line. Why put up a we’ll be right back sign if they weren’t planning on being right back??? Makes absolutely no sense. Not a single cast member was in sight as well and no one picked up the calls as well. You guys really don’t care that people were drenched outside. Have some decency.
Have a magical day.
Thanks! Your review is awaiting moderation.
Questions & Answers
What are your opening hours on Christmas Day? (25)
What is the schedule?? Because we have come before closing time and it was closed, and we have come after opening time and it was closed
Josu Prieto | Sep 19, 2022
Yaya Isaac | Sep 19, 2022
En verdad tengo entendido q abre desde las 10 pero hora de cierre no tengo ni idea y no tome fotos del horario pero me imagino q buscando por Google te dará el número de tel de la tienda para q puedas orientarte
Hi There,
How are you?
This is mehul from India. I am writing this mail to inform you that
your business might be on danger! recently I was searching on internet
and I found your store name listed on Google maps everything looks
fine except one tim
Mehul Vadekhaniya | Sep 20, 2020
Tyrone Bozeman | Sep 20, 2020
Disney Store NYC Is 😎
Are you open?
Wendy A. | Sep 20, 2020
Jess Godinez | Sep 20, 2020
Yes they are open
I'm looking for the latest baby yoda toy, the one that makes movements. I would like to know in which stores they have them or if the toy is in the palisades.
jovanka kusanovic | Sep 20, 2020
Alicia Covert | Sep 20, 2020
Main Disney story in New York DEFINITELY has them. Hope I could help
Last Friday I asked an associate at the store about Disney gift cards. They said they could only be used for purchasing merchandise.I just called & the recording said they could also be used for purchasing theme park tickets. Is that correct?
Christopher Lawrence | Sep 20, 2020
Elix (ELIX) | Sep 20, 2020
I think you can only use gift cards to buy something in store, not for theme park tickets (like in Italy)
Unfortunately The Disney Store Doesn't to Pin Trading at there stores. However they sell Pins at the store but they don't do Pin trading. If you want to do Pin Trading You would have go to Walt Disney World in Orlando, FL, Disneyland Resort in Anaheim CA or any Disney Parks Across the globe to Trade Pins.
Hello, you have to contact the payment service that you used, be it your bank or credit card provider, they would cancel your double payment, it is not something complicated, have a great day
Sadly since its a nyc umbrella you could only get it at the times square Disney store. You could always call to see if they have it on stock before heading over there.
good morning
i need to know how to reserve a costume becuse my husband will be in ny in february and it´s possible for him to go to the store in times square and buy the costume .is it possible?
Celeste Ribeiro | Sep 21, 2018
Maurício Sennos | Sep 21, 2018
Are you from Brazil? I'm Brazilian. Can I answer in Portuguese?
What time is it open today?
Is it open 24 hours a day?
、. | Sep 21, 2018
no name | Sep 21, 2018
It's not open 24 hour none of the Disney Stores are open 24 hours