Excellent customer service! I have used Lindstrom for a plumbing remodel and now replacement for an old water heater. Jason has done both jobs and is truly a professional from start to finish.
Gloria O'Gorman
Sep 19, 2022
Service technician Andre was fast and efficient with the service call. Very pleasant experience.
Donna Tucker
Sep 17, 2022
Friendly tech who arranged for additional service needed.
T H
Sep 17, 2022
My sales representative Val is the best. Whether it’s a service issue or a new a/c installation he has always there to solve my issues. Not just my issues but my family and clients issues for 20 years. There are many companies that provide the same service but not all of them have dedicated staff like Val who actually care about his customers.
Thanks! Your review is awaiting moderation.
Questions & Answers
Are your employees all background checked?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Absolutely. Employees are background checked upon hire AND annually rechecked. Lindstrom is also a drug-free workplace.
Is a city permit necessary when replacing an air conditioning system?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Yes, and Lindstrom pulls all of the necessary permits for you.
How frequently should I have maintenance done on my air conditioner?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Once a year at a minimum, but most manufacturers recommend twice a year in order to maximize energy efficiency and guard against breakdowns.
Why are my filters getting dirty so quickly?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
If you use a lot of candles in your home or have more pets than the average homeowner you might have to change your filter more regularly than 30 days.
Do you use YGreen financing?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 20, 2020
No, we offer Wells Fargo, Renew Financial (PACE Program), and GreenSky financing.
Is it okay to use a handyman to install a new AC system?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
We don’t recommend it. They don’t usually have the necessary training, which can often lead to improper installation. Additionally, they generally don’t offer warranties and can be in violation of the law if they are not properly licensed and have not pulled a city permit.
What is the average life expectancy of a central AC system in S. Florida?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
10 years or less if you do not regularly have maintenance done or if you live near the water where the salty air can corrode the condensing unit.
Do you perform electric services or work on appliances?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
No, we do not.
Can I purchase filters through your company?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Yes, we sell them by the dozen and can ship them anywhere.
Can I sign up online for your Air Conditioning or Plumbing maintenance agreement?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Yes, and it can auto renew every year if you choose so!
Is it necessary to have UV lights for my units?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
We highly recommend having UV lights as part of your system. It kills bacteria, germs, viruses, etc.
Can I request specific technicians?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Sometimes, depending on demand for service calls you might be able to request your favorite technician!
Does it cost more to have one of your technicians service our home at night?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Yes, if it is during emergency hours service.
Am I calling into a call center?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
All of our customer service representatives are Lindstrom Air employees.
Can you install a unit we bought?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
No. We only sell what we install.
Can I buy a unit from your company without installation?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
No. We only sell what we install
Does duct cleaning work for mold or smoke damage?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
No, you would have to call a mold or restoration specialist
Does your company service or sell water towers, chiller towers, or window units?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
No, we only service or sell split systems and package units
Do you install or work on commercial units?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
We only install and service residential units.
How long does a new A/C installation take?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Five to eight hours on average, but every home can vary.
How quickly can you install a unit?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2019
Usually same or next day.
Can I have a “ballpark” estimate if I have the tonnage, model, and serial number from my last system?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
No, we do not give ballpark estimations based on what a potential customer has in front of them. Everyone’s home is different and there are many variables that go into the price of an A/C system replacement.
Can I speak to a salesman over the phone?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
You can speak to a salesman when he is scheduled to come to your home, and you can call them with any questions or concerns after your appointment.
Can I speak with a Technician?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
No, at the time of service you will be able to speak with a technician.
Do I have to be at my home for my appointment?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Yes, an adult needs to be present at the time of service.
I see you are located in the Fort Lauderdale area, do you service Miami?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
No, we only service Broward, Palm Beach, Martin, and St. Lucie counties.
Does your company charge to have a technician come to my home and diagnose our system?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Yes, we charge a flat diagnostic charge.
Will your company remind me of my scheduled appointment?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Yes, once the call is booked we send an email confirmation of your appointment. We also call the day before as a reminder and the day of your appointment when the technician is on their way.
Does it cost more to have a technician come to my home on the weekend?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Not during normal business hours, but during our emergency service hours there will be an increase in cost.
I need a new A/C system, can you quote me an estimated cost over the phone?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Unfortunately not. We have found that most customers prefer an accurate price based on what needs to be done and providing options that are best for your home and family. Everyone’s home is different and there are many possibilities in providing you with the best system and accessories for your situation.
How often should I replace my AC filter?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Every 30 days, depending on the type of filter and if you have pets or are a smoker.
Does your company offer the PACE program financing?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Yes.
Is there any cost to have someone come to our home and quote us a replacement AC?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
All replacement estimates are no cost, no obligation.
When is it time to consider replacing my water heater?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
If it’s over 5 years old, is leaking, or fails to produce hot water quickly and consistently.
Is there any type of maintenance that can be done for my water heater?
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Lindstrom Air Conditioning & Plumbing | Sep 21, 2018
Flushing the sediment out of the bottom of the unit. It is recommended every 6 months.
Do you serve the area of Homestead FL
Elsa Guevara | Sep 20, 2021
Lindstrom Air Conditioning & Plumbing | Sep 20, 2021
Sorry, we do not.
Can I schedule online?
Lindstrom Air | Sep 20, 2021
Lindstrom Air | Sep 20, 2021
Yes, you can use our online scheduling tool to pick the type, time, and date of your appointment.