Laurel Heights Apartments (Riverside, CA)

Perriann Nieto

Not sure how my review was removed but it was. I lived here from 11/2018 to 12/2021. And let me says this Christina is pretty awesome! But thr complex itself is horrible. They are cockroach infested I lived in 2 separate units at this complex and both were infested. Sad part is they sprayed but that's about it. I had a terminal child living there who was allergic to roaches and they didn't care at all. Also water is always off for maintenance. Also the flooring is not done properly and if it messes up before the 36 month mark they charge you for the floor like they are doing me my husband installs wood floor for a living and told christian prior to switching units the floor was going to lift up and it did exactly that but somehow we are at fault for it . Mind u we lived there for 3 years infested with roaches and they still think the floor should be my responsibility what about the pain and suffering my DYING child endured while residing at this place. Also I had stagnat water on my patio and we were being at alive by mosquitos how u ask well the AC was leaking onto the patio put in work orders nothing was done but water sucked up a few times. My poor dog would drink the water and throw up. They did nothing. Also while living there our vehicles were hit twice and security did nothing they are supposed to having patrolling security but instead they have sitting security. 1 of our cars were hit and left a huge dent and 2 of them were broken into. It's the roaches for me though and them expecting me to live like that and pay outrageous move out fees. If

Cara Darr

Everett made the application process seamless and was very helpful. He was quick to respond to all my emails and questions. To the point where I was allowed to move not even two days after my application and approval. Only putting four stars instead of 5 since I just moved in. I don’t expect any issues going forward though. The staff is friendly - maintenance workers even offered equipment to help me move items. I’ve talked to a couple of the neighbors who were very friendly. Noise is minimal at night. All in all, I feel blessed to have found this complex. Oh - and they actually answer their phone (more than I could say with most other complexes).

Emy Kader

We just moved in Saturday and their was a few concerns with my apartment very minor I emailed Christina and Jasmine they made sure to take care of my concerns within 48 hours. It gave me a comfort feeling to know that they will be there to help out!! Security is on top of it as well which makes me feel much safe!Emy, Thank you so much for the amazing review. Security and service are both very important to us, so it makes us extremely happy to hear that you are having a pleasant experience with us. If you have any questions feel free to call us anytime. Thank you! - Laurel Heights Apartments

Rondelle Perkins

Due to a job promotion I was informed I needed to relocate. I was given a two week window period to make the transition.🤕 Like many individuals. I went online and begun the daunting process of locating a place that could accommodate my …Rondelle, Thank you so much for the 5-Stars! We are so happy to hear you were totally satisfied with our service. Your compliments will surely be passed down to Ms. Jasmine and to the rest of the on-site staff. Thank you for being a valued resident and a part of our community. If you have any questions please give us a call. -Laurel Heights Apartments