Address: 5200 Chestnut Ridge Rd, Orchard Park, NY 14127, USA
Phone: +17166620651
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Tim Carey
Orchard Height is the worse run facility ever. You pay for cleaning and it never happens. When they do clean the quality is awful. Food is awful. Now they want my 85 year old Father to dispose of his TV. Plopped it back down in their kitchen which is a tripping hazard.
EILEEN MONACO
My mother was there for a short period of time. We needed to remove her because the staff was rude and disrespectful. Even the front desk staff is rude both in person and on phone. The staff act like they really don't want or care to be working in their respective jobs. Happily we found a place that gave her the care and respect she deserved in her final days
Gerry Koch
Orchard heights has a great staff and comfortable surroundings. My room is always clean and the aides really care. Activity staff is fun! Pretty outside property and fun outings!
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On the contrary – we recognize that each of our residents have individual needs. At Orchard Heights we promote resident independence and provide an environment that encourages this to the level of each individual resident.
Yes. Trips off-site with family members are encouraged. We simply ask that you check with your Nurses Station and take all appropriate medication with you for the length of time your loved one will be gone. Residents and guests are required to sign in and out at the reception desk.
Yes, our rooms are fully-furnished; however, we encourage residents to bring their own furniture and favorite belongings.
Orchard Heights offers complimentary transportation services for weekly Doctors appointments.
Yes, residents have the choice of keeping their personal physician or being referred to the in- house or local physician.
Yes, our residence is licensed and inspected by the New York State Department of Health. Department of Health regulated Assisted Living residences provide assistance with all activities of daily living, including: three meals per day; personal care services such as bathing, dressing, and grooming; medication management; recreational programming; transportation to appointments; 24-hour supervision for any emergencies or care needs. Although not required by the Department of Health, Orchard Heights has Licensed Professional Nurses on-site 24/7.
In addition to our full range of services, including fine dining, 24/7 recreation and 24/7 Nursing. Orchard Heights Nurses assist with individual residents needs such as oxygen management, nebulizer treatments, and insulin injections. Specialized diet options are available along with daily exercise classes. Aides provide personal care such as bathing and dressing.
I'm not sure...I think once their funds are gone they go to Medicaid and the resident has to move into a semi-private room
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