U.S. Bank Branch

Rhett Wilkinson

I was told by an associate at this location that my card would work even though they were sending me a long-term replacement card (which I haven't seen). They didn't tell me that it wouldn't work after 60 days. Now, I am stuck in a position where I can't get a new card until it is mailed to me, but I am going to need to buy things before then and I'm two hours from the nearest U.S. Bank location. I was told by a female associate that I could get a replacement debit card immediately if I came to the branch, but that wasn't the case, as I found out after driving there. I think she did her best to be helpful and was kind but just didn't have the right knowledge as it pertained to what I needed.

Richard Lopez

These guys are understaffed around 1:00 pm it appears. Stood first in-line at the branch. Teller was working on something, not taking any clients. All she says is "Someone will be with you in a moment!" 'Barbara' was the name tag on the window. The other teller was busy with another client. Cars waiting in the drive-thru with no one to help them. After 5-10 mins. of just standing there, I just left. I don't think I'll be back at this branch anytime soon! Don't like feeling like an unappreciated customer!

Guadalupe Villalobos

They are the worst bank ever .... They lie to you alotHello Guadalupe, Thanks for providing your review. What you stated is very concerning and we'd really like to speak with you about your experience. Please send us an email at [email protected] with your phone number and reference number 9538. Once we receive your number, we'll give you a call within 2 business days. We hope you'll allow us this opportunity to assist. ^Caitlin

Tasha Nicole

Best US bank branch in Utah. My grandfather has banked with them for years. His regular account and trust funds and has trusted them with millions of dollars and I've never heard a complaint. This was the branch he had to go to if he needed. They were always polite with us and grandfather. (Rip) ..