UPS Customer Center

Category: Shipping and mailing service in Anderson, South Carolina

Address: 211 McGee Rd, Anderson, SC 29625, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9AM–1PM

Tuesday: 9AM–1PM

Wednesday: 9AM–1PM

Thursday: 9AM–1PM

Friday: 9AM–1PM

Saturday: Closed

Reviews

Cerise Gary

Sep 12, 2022

Terrible went for orientation and they didn’t even know why I was there, not even the guys behind the sence upstairs they told me they were not informed, to come back Thursday now there saying sorry we missed u. No communication there obviously!!! Thought I had a good job now I’m mad I turned down NHS for them😡

Laura McIntyre

Sep 4, 2022

Well, after many headaches, self induced, I ended up at the McGee location..... And the lights of the heavens shown down upon me as I was finally able to ship this nightmare of a package! I was shipping a couple of Saladmaster items to a buyer in TN. If you know the brand, you know their value! The headache was due to the dollar amount I'd chosen on insurance. It was high therefore I had to take special steps, and I didn't read all the way through those steps (are you getting the "self induced" part now, haha?), so I inadvertently created a major stresser for myself. Anywho, after finding out that this package would have to be opened and checked, it wasn't illegal so I freaked out because I'd so meticulously packaged it with $600k worth of bubble wrap, tape, packing peanuts etc, that I just about had a meltdown. At this point, I was about a week into trying to get it to it's new owner and I was questioning my own sanity! For privacy purposes, we'll refer to the UPS angel as "Sheila". Sheila walked around the counter with her magical handheld device as I cringed thinking of the amount of time it'd actually take to undo my glorious packing job because now, everyone in Anderson, South Carolina decided they needed UPS help too, and the tiny 1.5 person (max capacity) "office area" was filling up! "Sheila" beebopped on over and saw labels all over my package and saw that it was prepaid, and the lights started flickering! From out of nowhere, the Alabama million dollar band's drumline started up, confetti cannons started blasting and helium filled rubber (balloons) filled this tiny office. I was the 1 millionth customer!!!! No, none of that actually happened, but I felt it should as "Sheila" did not have to open the package, and she signed the insurance form and F I N A L L Y, shipping could take place!!! I could've smoked a martini and drank a cigar as I relished in my win over the 16 lb box of shiny stainless and titanium cookware! Thank you, "Sheila". That day you stopped my inevitable plunge into the depths of a liquor bottle, I spelled barrel wrong intentionally, and I'd like to think that your service will be rewarded with enough good karma to last the rest of your life! It was a definite learning experience, but it wasn't quite this bad, and I wasn't really going to become an alcoholic over not reading directions.....y'all need to quit being so judgemental!!! I hope someone that needs a laugh reads this all the way through, and it makes their day. I'll show myself out.

Big Oak -

Aug 29, 2022

Parking is attrous. Appears employees are parking in front of the door. One customer there and they had parked illegally in the handicap parking to get close to door. I had to park next to the road and make my own parking space. Being handicapped it made my stop more difficult. Employee at the counter was nice but I had to wait on her to finish processing several packages that had just been dropped off.

Anthony L

Aug 10, 2022

The lady behind the counter went out of her way to meet our shipping need today. She stayed calm and spoke kindly to each and every customer that came in. Thumbs up for exceptional customer service.

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Questions & Answers

Who is the manager for this facility?

Elijah Joseph | Sep 20, 2018
Catherine Harris | Sep 19, 2021

Great question 🤔

They keep saying that they attempted to deliver or cant due to address issues... which is bullcrap cause we get packages time after time here and the last 2 orders weren't delivered... its ridiculous !!!

Amy ann | Mar 23, 2022
UPS Customer Center | Mar 23, 2022

Thank you for sharing your experience with us. If additional assistance is still needed, feel free to send us details of your concern via a Private or Direct Message on one of our social channels so that we may assist. Facebook @UPS or Twitter @UPS.

How do you get to speak with a person

Rita Mahaffey | Sep 19, 2020
deni yackle | Sep 19, 2020

When you enter the front door there is a person there to assist you

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How would you go about updating the hours for a one time event? The UPS CC is open on Saturday since it is two days before Christmas. Normally they are closed.

Rodney Cummings | Sep 20, 2018
Catherine Harris | Sep 19, 2021

Thats something only ups management would be able to do.

How is it that I continually see my packages scanned to a truck, yet be two or more days later before it gets to my house. And it's not a weekend issue. How can I provide all this stuff I've created to corporate?

Buck Stop | Jul 21, 2022
UPS Customer Center | Jul 21, 2022

We apologize the service did not meet your expectations. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

can you scan and return 2 ATT directv boxes>

tim ryan | Sep 20, 2018
Larry Mcgill | Sep 20, 2018

I have the label when I send them back

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