Carter's

Category: Children's clothing store in Augusta, Georgia

Address: 2907 Washington Rd #208, Augusta, GA 30909, USA

Phone: +17064815007

Opening hours

Sunday: 12–6PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

M M

Sep 7, 2022

Laurie and Team were a tremendous help with my pickup order today!!! Disney here we come!!πŸ’—

Holly W

Dec 9, 2021

I usually don't write reviews but when they tell you they will hold something because "their" registers were down DO NOT believe them! I live out of town and even called twice and was told they would hold my items till Friday. Well I find someone to pick them up for me on Thursday and the manager has told them to put it back! It's definitely not my fault I could not purchase my items in the store. Now the one I need is sold out on line. This close to a Christmas I hate to be a grinch but its bad business if you tell a costumer that you will hold something and its not done. I would have been highly ticked off if i made a special trip there for just 12$ pants and they were already sold. Truly thankful for my friend who was already in Augusta to run by there. Carters NOT so much!

Marjorie Velasquez

Aug 30, 2021

I have been here a few times and I love walking in there and the associate always helping me out. I love there clearance ranks because there is always something for my three girls. There parking lot is so convenient. I always find something online and have to always see if they have it at the store to see if I really want it for my kids or not. I have done curbside once but I am currently waiting to hear back as I just placed the order recently. I hope to have a great experience as I always do when I walk in the store. I would recommend to all moms.

Lady Yolanda G

Aug 22, 2021

Great deals every time I go. Plus we always have coupons.

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Questions & Answers

Drove by your store today and it says closed until further notice because of flooding... any idea when you guys re-open?

Corinna Perry | Sep 20, 2019
Carter's | Sep 20, 2019

Hi Corinna, We apologize for any inconvenience this may have caused. This store is expected to reopen in early February but, we do not have an exact date at this time. To find the most up to date store hours please visit the Carter’s website.

What do I do when I arrive at the store?

Carter's | Sep 19, 2021
Carter's | Sep 19, 2021

For Curbside: Park and call! When you arrive, open your email confirmation and call us. Pop the trunk and we'll pack it up. Contact free! For Pick Up Today: When you arrive, head inside and head to the cash registers with your email confirmation ready. Should be super quick!

How do I return my order?

Carter's | Sep 19, 2021
Carter's | Sep 19, 2021

It’s easy to return it to one of our 850+ stores within 90 days. However, you cannot return your items Curbside, you must come into the store. If you're a Rewarding Moments(TM) member, no receipt needed! To return by mail, simply print a return label from MyAccount.

Who can pick up my order?

Carter's | Sep 19, 2021
Carter's | Sep 19, 2021

You or whoever you designated as your pickup person while ordering can pick up your order.

How long do I have to pick up my order?

Carter's | Sep 19, 2021
Carter's | Sep 19, 2021

You will have 14 days to pick up your order. If you can’t pick up your order within this 14-day window, we’ll cancel it and refund your purchase.

What are you doing in-store to keep customers safe?

Carter's | Sep 19, 2021
Carter's | Sep 19, 2021

We are doing the following to keep you and your family safe: frequent cleaning, capping the number of guests in-store, and available face masks and gloves for you and our store teams.

When will my order be ready for pickup?

Carter's | Sep 19, 2021
Carter's | Sep 19, 2021

Most items will be ready for Pick Up Today / Curbside Pickup within two hours of the time you place your order online. We'll send you an email when your items are ready for pickup. Place your order 2 hours before close for same-day pickup.

What are you doing to make sure I'm safe when I order Pick Up Today or Curbside?

Carter's | Sep 19, 2021
Carter's | Sep 19, 2021

Employees sanitize their hands after each customer interaction and wear a mask during the entire process of fulfilling your order. When the associate brings your order to your car, they will place your order in the trunk or backseat to comply with social distancing.

Are masks required for in-store shopping?

Carter's | Sep 19, 2021
Carter's | Sep 19, 2021

Yes, they are required for all shoppers and employees at all of our stores.

Are they currently taking exchanges?

Jennifer Watson | Sep 19, 2020
Jane Arreola | Sep 19, 2020

No

Is this store still closed?

Rushae Williams | Sep 20, 2019
Mrs. B | Sep 20, 2019

It is open now. I just went shopping on February 26

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Can we still order online?

Marcus Mitchell | Sep 20, 2019
Celia Nelson | Sep 20, 2019

Yes

Does anyone know when they will reopen? They keep saying soon but that was weeks ago. How soon is soon?

Lacie Brassell | Sep 20, 2019
Tia Tucker - Jackson | Sep 20, 2019

I passed by the store today, 2/21/19, and they've removed the paper from the windows and could clearly see people setting up the store! #HappyDance

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Is the store up and running now?

Jessica Broderick | Sep 20, 2019
Lacie Brassell | Sep 20, 2019

Just drove by there and it wasn’t open

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Well. Set there plans to reopen?

carolann smith | Sep 20, 2019
Maya Hale | Sep 20, 2019

Yes, We will be re opening soon

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