Hawthorne Residential Partners

Category: Apartment rental agency in Greensboro, North Carolina

Address: 806 Green Valley Rd #311, Greensboro, NC 27408, USA

Phone: +13362759511

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Khaleesi June

Sep 7, 2022

Management before was absolutely horrible but I have to, indeed, give it to the new team at Summit Village Apartments a huge pat on the back and biggest thank you ever! Before Hawthorne took over, I had had PLENTY of maintenance things that had been requested and left undone for an ENTIRE YEAR but when the new team stepped in, all of my maintenance requests were completed within a few weeks (things that took all of a couple minutes to do). The front desk associate, Erica is always smiling when I come in to discuss apartment needs. She always is prompt and efficient in her work. Angie, the new finance and records associate stays on top of her game and is an essential part of the team as her communication skills are unmatched and I can’t thank her enough for her patience and willingness to communicate even if it’s bad news about long wait times or what not. Communication is important and she does her job to the most exquisite standards. Lastly, the new manager named Robyn has been very supportive and with much haste on administrative duties in regards to my complaints and apartment needs. She’s the epitome of what this complex needed when it comes to supervisory expertise and I’m so happy they have settled in as beautifully as they have! The maintenance men are quicker and more efficient as well! I’m glad they have done so much in such little time and proud to be a resident at Summit Village! Keep up the good work!

Sydney Hulett

Aug 31, 2022

Absolutely impossible to get in touch with. I have health and safety concerns at the complex I am at, and they have not gotten back to me even though I call everyday, leave voicemails, and email for three weeks now. Although, I know they are getting my messages as they told the leasing manager at my complex that I called them. But didn’t call me back? Very concerning that corporate won’t get in touch with a resident having health and safety concerns. Take that as you will.

Perrin Fenske

Aug 26, 2022

Since Hawthorn took over the complex has gone from acceptable to pathetic.

ariannis Rodriguez

Aug 5, 2022

Horrible place to live, kept my deposit and had to pay for cleaning even tho it was included. Maintenance sucked and management was worst. Please look else where. Tried to talk to management they couldn’t give me a minute in the day.

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Questions & Answers

This is suppose to be a professional corporate company that closes at 5pm, but no one ever answers the phone!

Highly Favored 16 | Sep 19, 2020
Hawthorne Residential Partners | Sep 19, 2020

Hello, We’re sorry you’ve had trouble reaching someone from our office. Please feel free to call 336-275-9511 or fill out the connect form at https://www.hrpliving.com/connect.aspx at any time and we will get back with you. Sincerely, Hawthorne Residential Partners

How do I speak to someone about a snafu that is going on at one of their properties.

Mark Terry | Sep 20, 2019
Hawthorne Residential Partners | Sep 19, 2020

Hi Mark, You can reach the corporate office either by calling 336-275-9511 or by filling out the connect form at https://www.hrpliving.com/connect.aspx. Sincerely, Hawthorne Residential Partners

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How do I get in touch with corporate office

Chelsea Allison | Sep 20, 2019
Laurie Stevens | Sep 20, 2019

I need to know this too. Let us know

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Does this property management company contract out maintenance staff or is retaining maintenance staff the responsibility of the individual property? For context, in Nashville, TN.

Shetima Marie Baugh | Sep 19, 2020
Hawthorne Residential Partners | Sep 19, 2020

Hi Shetima, Thank you for your question. It is the responsibility of the individual property to retain maintenance staff. Sincerely, Hawthorne Residential Partners

How do I speak with someone regarding a denial in a recent application for an apartment in Charlotte, NC

Latoya Greene | Sep 19, 2020
Hawthorne Residential Partners | Sep 19, 2020

Hi Latoya, You can reach out to the apartment community or contact the corporate office by calling 336-275-9511 or by filling out the connect form at https://www.hrpliving.com/connect.aspx to discuss your situation further. Sincerely, Hawthorne Residential Partners

Why won’t corporate respond to anyone?

Andréa Felder | Sep 20, 2019
Hawthorne Residential Partners | Sep 19, 2020

Hi Andrea, We’re sorry you’ve had trouble reaching someone from our office. Please feel free to call 336-275-9511 or fill out the connect form at https://www.hrpliving.com/connect.aspx at any time and we will get back with you. Sincerely, Hawthorne Residential Partners

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how do I find out about an Existing Application

Kevin Meek | Sep 20, 2019
Michael Johnson | Sep 20, 2019

Hi Kevin. You would need to reach out to the community where you applied for an apartment home. All offices are closed today for the holiday but will be open first thing tomorrow morning. I am assuming you are referring to an application for a home and not employment. Does this answer your question?

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What is your company wide policy on resident parking and visitor parking?

james r Canter | Sep 20, 2018
Hawthorne Residential Partners | Sep 19, 2020

Hi James, There is not a company wide policy on resident and visitor parking. It is based on each individual property. For more information please contact the apartment community you are inquiring about and they can provide the community’s parking policy. Sincerely, Hawthorne Residential Partners

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What will you all do for paying for a mistake on your part?

ethan turner | Sep 20, 2018
Hawthorne Residential Partners | Sep 19, 2020

Hi Ethan, You can direct any questions you have to the corporate office by calling 336-275-9511 or by filling out the connect form at https://www.hrpliving.com/connect.aspx. Sincerely, Hawthorne Residential Partners

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