Hertz Car Rental - Providence - Silver Spring HLE

Bruno Mmaju

I gotta say, excellent customer service by Teddy and the lady behind the counter. They were both friendly & helpful!…Fast forward two weeks after one of their employee stole my AirPods Pro and their manager failed to do anything about it. They lucky I don’t have the resource to file a lawsuit! So the best way to compensate me is by buying me AirPods Pro 2.

SM “Meatysteve”

Rent from somewhere else, this place is terrible. I had a reservation on 9/10 and called to verify. I was told I would be all set. When I got there I was told they had no cars available and they turned me and 4 others away. I asked for help to find one and was told sorry we are closing at noon. They were more concerned about leaving and closing for the day rather than help and fix their screw up.

Andy Zhou

Great rental experience with the team at Hertz Silver Spring, they were understanding and accommodating of my mistakes and were extremely patient. For customer service reasons, would recommend renting from them over the airport location. (Though I’ve never rented from there)

A R

The number had been disconnected for ages and they don’t even post a new one. What an embarrassment for. Hertz. Unreal.