U.S. Bank Branch

S B

Turning out to be an awful bank! They are understaffed at many location making you wait up to 15 minutes for service. Their online banking is awful and they heavily promote you to use apps. I have spent over an hour of my time trying to change my phone number for 2 factor authentication purposes, and it takes 3 days to change the phone number in their back end systems because they have to write a ticket to do so; to make changes to your preferences on the online banking service you are required 2 factor authentication but if you have a new number IT IS IMPOSSIBLE BECAUSE THE UI and back end WONT PERMIT IT. They cannot change your new phone number in the branch either and pawn you off to their 800 service line. I asked for paperless services when I opened my account and yet I got charged 2 dollars a month fee for paper billing. I was recommended this bank but now they are going downhill. Take your money elsewhere - I plan to do so. Banks use our money to enrich themselves and we get this level of garbage? See ya!

Meagan Free

Wow! Adrian the rude drive through teller. Was waiting as he carried on a conversation with another banker. Pressed the call button to make sure he knew I was there, when he finally came he was very rude telling me not to press the call button again. Would not have pressed it had I been helped in a reasonable amount of time.

century electric

I’ve been with us bank 35 years, this is the rudest branch ever! Makes me consider selling my us bank stocks and closing my accounts! Chase bank is right next door.

Kenneth Smith

Great bank. Everyone has always treated me with respect and are so nice