Target Grocery

Eulalia

Let me set the seen: We live five minutes away from this location. As embarrassed as I am to say it, we make so many frequent purchases at this store that some of the staff and us know each other on a first name basis. We had an issue tonight with two kids present, where Nick had made an entire scene at checkout, SNATCHED Disney gift cards out of both my mother and sisters hands and told them that because I purchased my gift cards just before them, they could not purchase theirs. They had called security on my family when simply asking for someone to explain the policy on gift card purchases per person. We also had our two children with them and at one point security raised their voices, made a scene in front of the entire front half of the store, and frightened our girls. Nick and someone else were over heard saying “I already told them they couldn’t make multiple gift card purchases.” It was extremely intense considering we just asked for clarification on the purchase policy. They made us feel like we were doing something wrong when we just wanted to purchase our gift cards with our target red cards to take advantage of the 5% cash back for being a card member. I have never in my been so embarrassed and upset, to even have other guests in check out saying “I don’t understand why these ladies can’t just buy their Disney cards.” I know big corporate doesn’t necessarily care about customers that have frustrating or degrading experiences as such, and it doesn’t mean anything to anybody when a customer stop shopping at a store they previously frequently went to.. but we are to disappointed and hurt that we were made out to seem like we were doing something wrong. To upset our kids, and scare them, it was not necessary. To make a scene, over a question, and then for the staff themselves to not know the policies themselves and have to go refer to a pamphlet to read their own policies. Shame on this store, for not only not having their staff informed on policies of operations and sales, but for feeling the need to belittle a family who already gives Target more business than any other store around the West Side. Lesson learned.

Mariah Combs

Glenway Target always has everything I need, but they are lacking service. Employees on the floor are unapproachable, as they always seem to be talking to each other or too busy restocking to even look up at guests. The store could use cleaning and organization of product, particularly in the apparel and shoe departments. I would have given 3 stars, but I know short staffing is prevalent in most businesses currently. Overall, I still can find what I need and in a timely manner, but for someone who doesn’t utilize the Target app or is unfamiliar with this store, it may be difficult.

Diana Escobar Villegas

I went yesterday to this Target. It was the worst experience I’ve ever had before in a store. Look at the pictures how messy everything was. Clothes, shoes, bathing suits, even the fitting rooms were messy as hell. Ive never even seen a Walmart this bad before.

Stella Pfirrman

I came here for lunch at the cafe and they have absolutely no hot dogs and pretzels no cheese no wings and I used my lunch break. The gentleman at the front stated he was the manager but could not offer a viable reason as to why they are out of everything. The cafe should not be open if you do not have food to offer.