Amica Mutual Insurance Company

Category: Insurance company in Raleigh, North Carolina

Address: 8537 Six Forks Rd #100, Raleigh, NC 27615, USA

Phone: +18008926422

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

silver latya

Jul 22, 2022

By far one of the worst experiences. Amica failed to investigate my claim of water damage after being opened 18 days, I was switched three times to file handlers without notice, ALE coverage was a nightmare I put all items under one claim, only to be told by an independent investigator that each item had to filed separately. After filing each item separately the independent investigator made a report that honey bees and their hive caused the ceiling to fall in, he determined that the house was liveable when the city stayed it was not, he also said that my suede couch less than a year old was normal wear and tear. God forbid if you ever have to deal with Michelle Richardson she lies and twist your words. I would not recommend insuring your home, car, boat, or life with these people.

ninja

Jul 13, 2022

Got hit 6 months ago the driver was real nice says sorry gives me his insurance I make the claim nothing in 6months. Great job Amica

David Ioli

Apr 15, 2022

We have been Loyal customers of Amica since 2003. Over the Christmas holiday we received a threatening letter that both our home & auto would be cancelled basically immediately. My wife called them and a Satisfactory Answer to the letter was never given. We have Never even filed a Claim with Amica all these years and have always paid on time. I guess had we gone out of town to visit relatives we would have been left with No insurance coverage, home or auto. Seems obvious Amica no longer truly cares about their long time customers. It really was very hurtful and rather ridiculous and no real explanation to this day for their Hasty actions was ever given. No way to treat 20 year excellent customers!!!

Chris Daffara

Apr 4, 2022

Top rated for a reason. They may not be the cheapest but you'll be happy to know Amica will take care of you if you have a claim. They don't use junkyard or aftermarket parts like the other guys and claims are paid fast. You get what you pay for.

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Questions & Answers

Where is your office in Raleigh

Gustavo Cerrato | Sep 18, 2021
Amica Mutual Insurance Company | Sep 18, 2021

Hi Gustavo. Thanks for reaching out! The address of our Raleigh office is 8537 Six Forks Rd #100, Raleigh, NC 27615. Thank you.

How am I covered if my car is damaged by hail?

Amica Mutual Insurance Company | Sep 18, 2021
Amica Mutual Insurance Company | Sep 18, 2021

This damage would be covered by your other than collision (comprehensive) coverage.

How am I covered if a tree or debris falls on my car?

Amica Mutual Insurance Company | Sep 18, 2021
Amica Mutual Insurance Company | Sep 18, 2021

This damage would be covered by your other than collision (comprehensive) coverage.

How am I covered if I hit storm debris in the road while driving?

Amica Mutual Insurance Company | Sep 18, 2021
Amica Mutual Insurance Company | Sep 18, 2021

This damage would be covered by your collision coverage.

How am I covered if my car is damaged by a flood?

Amica Mutual Insurance Company | Sep 18, 2021
Amica Mutual Insurance Company | Sep 18, 2021

This damage would be covered by your other than collision (comprehensive) coverage.

What if I need my rental car for longer than expected?

Amica Mutual Insurance Company | Sep 18, 2021
Amica Mutual Insurance Company | Sep 18, 2021

Your policy has specific limits for rental reimbursement coverage. If you need to extend your rental period, you may be responsible for additional costs. If you are not at fault, you may be able to recover the additional expense from the at-fault party.

Do I need to purchase a rental damage waiver?

Amica Mutual Insurance Company | Sep 18, 2021
Amica Mutual Insurance Company | Sep 18, 2021

The purchase of a damage waiver, or additional insurance, is not covered under rental reimbursement coverage on your auto policy. It only waives your deductible. However, it is your choice whether or not to purchase this coverage from the rental agency.

How much rental coverage do I have?

Amica Mutual Insurance Company | Sep 18, 2021
Amica Mutual Insurance Company | Sep 18, 2021

Most policies have a $20 per day limit, up to $600 total, included in the collision and other than collision coverage. You may also purchase higher rental limits.

Do I need to purchase the rental company's insurance on the rental car?

Amica Mutual Insurance Company | Sep 18, 2021
Amica Mutual Insurance Company | Sep 18, 2021

Your Amica auto policy extends the same coverage limits to a rental car, but in some cases you may need more coverage. There may be certain benefits to purchasing additional insurance, but please note that this may result in out-of-pocket expenses. Coverage for rental cars applies in U.S. territories only.

Does my auto policy cover property stolen from my car?

Amica Mutual Insurance Company | Sep 18, 2021
Amica Mutual Insurance Company | Sep 18, 2021

If the stolen items are permanently installed in the car and you have comprehensive (other than collision) coverage, the loss is covered under your auto policy. However, if the stolen property is something that you put in your car, such as CDs or a GPS, this is usually covered under a home policy, as part of your personal property coverage. Certain restrictions may apply.

Will my auto policy cover me if I drive someone else's car?

Amica Mutual Insurance Company | Sep 18, 2021
Amica Mutual Insurance Company | Sep 18, 2021

The general rule is that insurance follows the car. For example, if you have an accident while driving someone else's car, that person’s insurance would apply first. Your auto insurance may provide coverage if the owner of the car did not have auto insurance or didn’t have enough coverage to pay for the damages. Exclusions may apply, so it’s best to contact us to discuss the specifics of the loss and determine possible coverage.

What's the difference between collision coverage and comprehensive coverage?

Amica Mutual Insurance Company | Sep 18, 2021
Amica Mutual Insurance Company | Sep 18, 2021

Collision coverage covers physical damage to your auto caused by a collision with another car or object. Comprehensive, which is also known as other than collision, covers physical damage to your auto, including fire, theft, vandalism and broken glass.

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