TheKey - Formerly Home Care Assistance

Category: Home health care service in Raleigh, North Carolina

Address: 4901 Waters Edge Dr Suite 205A, Raleigh, NC 27606, USA

Phone: +19197668790

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Allie Rhinehardt

Mar 25, 2020

Home Care Assistance does an exceptional job. Very professional and caring staff! Thank you!

Phil Young

Mar 10, 2020

Took great care of my mom. Easy to work with!

Eric Laurent

Mar 9, 2020

Unmatched service. Charlie is amazing

B Bryant

May 17, 2018

Jamie, the office manager is rude, nasty, and unprofessional. Not sure if i got her on a bad day however i would not recommend this company to anyone. I have fwd to bbb as well. The WORST.

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Questions & Answers

Is a home care agency better than hiring a private caregiver?

TheKey - Formerly Home Care Assistance | Jun 20, 2022
TheKey - Formerly Home Care Assistance | Jun 20, 2022

If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.

How are you protecting your clients from COVID-19?

TheKey - Formerly Home Care Assistance | Jun 20, 2022
TheKey - Formerly Home Care Assistance | Jun 20, 2022

We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.

How much does home care cost?

TheKey - Formerly Home Care Assistance | Jun 20, 2022
TheKey - Formerly Home Care Assistance | Jun 20, 2022

Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.

How do I find the best caregiver for my loved one?

TheKey - Formerly Home Care Assistance | Jun 20, 2022
TheKey - Formerly Home Care Assistance | Jun 20, 2022

The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.

What is home care?

TheKey - Formerly Home Care Assistance | Jun 20, 2022
TheKey - Formerly Home Care Assistance | Jun 20, 2022

Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.

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