JCPenney

Category: Department store in Durham, North Carolina

Address: 6910 Fayetteville Rd Ste 600, Durham, NC 27713, USA

Phone: +19198063682

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Erica Gattison

Sep 4, 2022

Junkie and only one dressing room for women with only 3 rooms open! Horrible and no associate’s for assistance. Waited 15 minutes to try on clothes

NT

Sep 2, 2022

Waited 30 minutes for store to open. No customer acknowledgement..Was going To buy bedding, stood in line while cashier answered telephone with no acknowledgment to customers waiting in line. left the items, no purchase today!

Katie Semanek

Aug 28, 2022

The place is dirty, there are clothes everywhere. They need to step it up if they are going to stay open.

Goat One (GOATUS Among Us)

Aug 25, 2022

If you’re wondering why this customer did not show up for the portrait, well you could’ve found out with a working phone system, but tapping 6 got me no where and I was not able to talk to a human being I refuse to value companies that don’t value me

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Questions & Answers

Do this branch have JCP credit card?

albert harrison | Sep 19, 2018
Briayanah Sparks | Sep 19, 2018

Yes, it does.

How to get hold of store manger or someone at southpoint jc penny that can help a customer

shirley strickland | Sep 18, 2021
BABATUNDE OLOSUN | Sep 18, 2021

For some reasons people find it difficult to speak to a person there. I was only lucky twice . But if you go in the morning or late noon, there is some available by the door at the stairs.

What are the Covid safety practices like here?

Anonymous | Sep 18, 2022
tina ridgway | Sep 18, 2021

wear your mask

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I wish to return an item that was ordered on-line. I have the packing slip, but nothing with prices listed. Can I still get a refund if I have the order number?

Diann Pallman | Sep 18, 2021
Lenny N | Sep 18, 2021

I would think so... you have the order number and a bank/credit card record

hello I have an order that i need to pick up from JC penny south point durham nc . I want to use curb side but what do I do to let them know when I get there ?>

A Google User | Sep 18, 2021
Lenny N | Sep 18, 2021

Go to the designated curbside pick up parking places and check in using the JCP app... or at jcp.com

Is this branch closing

llord chekk | Sep 18, 2020
Chad Snider | Sep 18, 2020

No this store is not closing!

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When ordering on line, how do I receive gift receipts? I ordered 4 items yesterday on line and need 4 gift receipts.

roger giroux | Sep 18, 2020
Felicia | Sep 18, 2020

Call JCP customer service

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How do I find out about returning online purchases in the store

Jennifer Egan | Sep 19, 2019
john jamison | Sep 18, 2020

I have windows panels to return. the store closed. Cost too great to mail. What can I do? thanks John

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Does this have a portrait studio?

Deb Andresen | Sep 19, 2018
Michelle Nance | Sep 19, 2018

Yes

If i see item i ordered from jcp cheaper do i get that price

Kenneth Williams | Sep 19, 2018
Briayanah Sparks | Sep 19, 2018

The in store prices and online prices differ for certain reasons. Prices are only matched when a different vendor (Walmart, Sears, etc) has it for a different price.

Are y'all hiring

BIGG HUSSLE | Sep 19, 2018
Briayanah Sparks | Sep 19, 2018

Always best to call the store for this answer.

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