Address: 368 E State St, American Fork, UT 84003, USA
Phone: +18017637609
Sunday: 6:30AM–12AM
Monday: 6:30AM–12AM
Tuesday: 6:30AM–12AM
Wednesday: 6:30AM–12AM
Thursday: 6:30AM–12AM
Friday: 6:30AM–12AM
Saturday: 6:30AM–12AM
Lauren Ashcraft
One of the worst Wendy’s I’ve ever been to. The kitchen staff and drive thru workers are always rude and forget some of your order 90 percent of the time. Recently a worker told us they were out of bacon but then the burger came with bacon? Not to mention the quality off the food was horrible. The manager ended up taking over the window and was very nice and professional but we still ended up with missing some of our order.
Lon Breeden
They have gotten our hamburger orders wrong the last three times we have been through their drive thru. We are highly disappointed in their customer service and enthusiasm when talking to them through the speaker system. They do not sound happy to be serving you. Their service has slipped since after Covid. It is highly disappointing. I use to love going to this Wendy's but not lately. It has turned sour. I am sad to see that happen.
Michael Irey
Originally went to KFC across the street. HORRIBLE!!! (Go read the 1-star review I left them.) But not to mention, you guys were awesome! The lady who took my order was awesome and very professional. The food was FRESH, my friends chicken sandwich was so hot and fresh it burnt his mouth, lol! Thanks for pleasing us we will be back again!!!!
Nicole N
I normally love Wendy’s, but this location has been going downhill lately. When my husband pulled out his burger and it was lukewarm with a rock hard bun, we tried to be patient and recognize that many places are understaffed, but then the chicken sandwich was also cold and looked like it had been stepped on, and my Coke was extremely watered down. There was hardly anyone in line (it was about 4:30pm, so not a busy time), and we waited over 5 minutes at the window for our cold food. Not sure how so many things went wrong, but we were very disappointed and did not even receive a receipt to get a refund. Giving 2 stars only because I want to give the benefit of the doubt that this was just due to understaffing…
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