Arby's

Category: Fast food restaurant in American Fork, Utah

Address: 450 E State St, American Fork, UT 84003, USA

Phone: +18017566322

Opening hours

Sunday: 10AM–8PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Robert Roudabush

May 25, 2022

Horrible employees. Went through the drive through. Listened as an older lady was being yelled at but the employee taking her order. When I tried to order the employee was very angry and rude. I ordered beef and cheese and only got classic beef. NEED BETTER EMPLOYEES. Girl with pink hair was super nice and apologized.

Gray Bear

Apr 21, 2022

Our customer service experience in the drive thru was very poor. Along with our meals, we ordered a diet coke and a regular coke. When they were handed to us, both had the tabs pushed indicating they were diet. I let the woman know both lids were indicating they diet and asked which one was the regular. She just stared at me blankly. When I showed her the lids, she grabbed both drinks from me and and said "fine, I'll just throw them both away." She started yelling at a young man inside about how to push the tabs on the lids correctly. When she handed me the new drinks I told her that a small thing like this should not negatively impact so severely and she told me to " kiss her A**". Yikes! After looking at many recent reviews for this location, there seems to be some conistent challenges here with the overall customer experience.

Eric Christensen

Feb 6, 2022

Purchased two fish sandwiches and two small fries, one crinkle and one curly. Fish was tough and dry in the middle and inedible around the edges, like had to work to even bite through it inedible. The crinkle fries were cold and stale. If you look at the pics you can see they are so old they've started to shrink. Manager offered replacement, why would I want more bad food. Refund would require a second 5.2 mile / 26 minute round trip plus waiting on the service. Gee thanks. I'll just keep my $10 curly fries and never come back.

Kenzie Ware

Dec 19, 2021

We normally really enjoy eating here… however this time was honestly pathetic. Started off with not the best customer service but that’s not to big of a deal, everyone has an off day. However the problem came with the actual food itself. Both of our sandwiches had hardly any meat on them. When I say hardly any I mean little to NONE. I ordered a chicken sandwich and I added a photo of it because I also ordered a slider and the slider had more meat on it than the actual chicken sandwich I got!!! Not to mention the majority of it was just breading and not chicken and was so tough I could hardly bite into it. My husband’s beef and cheddar also had hardly any meat. So much for Arbys having the meats, in our experience they had no meat. Extremely disappointed and won’t be going back to that location.

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Questions & Answers

Does this location hire at 15?

Alexander Taylor | Jun 26, 2020
12Sided | Jun 27, 2020

No. Very few places if not all of them do not hire under 16.

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