Address: 2730 W 3500 S, West Valley City, UT 84119, USA
Phone: +18019649696
Sunday: 10AM–8PM
Monday: 10AM–10PM
Tuesday: 10AM–10PM
Wednesday: 10AM–10PM
Thursday: 10AM–10PM
Friday: 10AM–11PM
Saturday: 10AM–11PM
Shandi Poulsen
I ordered a pizza last night, from their website. It took over 2 hours to receive it. Then when the lady got there, it was a door dash person. I told her I also had a 2L Pepsi so she called the store, she told me she was going to grab it and it would be about 15 minutes. I sat waiting while the food got even colder and after 1.5 hours she never came back. I then called the store and the gal said her GM was getting off work and would bring it to me on his way home. I then waited 3 more hours and no one ever brought me the 2L. So now I was lied to twice. Just tell me you can’t bring it and you’ll credit back my card. Instead I was lied to twice stayed up very late waiting for him to bring it. Pathetic. Would have been easier to say sorry, credit the account and be done with it. Never ordering from here again.
Teresa Clavijo
It took them over 45 minutes to get my order ready. The person tending to the customers was unfriendly and unhelpful. Didn't even checked to see if the orders were ready. Watched the other worked and they were super slow. At a moment there were over 12 people inside the store waiting for orders. I'm never going there again. Rather go to Little Ceasars! Their pizzas are ready and it's super fast. Awful customer service and experience
Rachel Robles
Placed an order to celebrate an employee at our company's last day on Friday 5/6/2022. Ordered 4 pizzas to be delivered by 9:45pm. At about 10:15 the order still hadn't shown. Called and let them know we didn't get the order, the worker asked me what the order was and said she would sent it out again to be delivered by 10:58pm. It got there on time but only TWO of the 4 pizzas were delivered. By that time the store was closed so there ended up not even being enough pizza to feed my crew to celebrate with that pizza. Had to go elsewhere to get enough pizza. Called the next morning and was treated extremely poorly by a "manager" as she called herself. Very disappointed in this establishment and the lack of customer service or care.
Nish Modi
The pizza was great that’s why giving 2 stars. Customer service was pathetic. However we ordered a pizza with clean cut half pepperoni on one side. They added one piece of pepperoni on one more slice. When I talked to the person he was SUPER RUDE. Didn’t even care to say sorry. Literally told if you don’t want it - I’ll take it back and go to the other Pizza Hut store down the lane. He also was telling me that I should’ve ordered 2 pizza instead of one. Who are you to tell me how many I should be buying ? Really bad service. He told me he will give me credit and I haven’t seen anything yet.
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1 topping medium pizza, an order of breadsticks and an order of cinnamon sticks
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