U.S. Bank Branch

Marissa M

This location sucks waited in line for 30 mins just waiting to withdrawal money .. there where only 2 tellers and they going as slow as possible .. as the line started getting longer I finally gave up an left … when I left the line was extending to the main entrance of smiths and the guy that was waiting behind me still had not moved … horrible service

Tony

Banker put me on hold for 8 minutes. I hung up and called back and he asked to put me on hold again, so i asked for how long. And he said he doesnt know he has to prioritize the customers that go into the branch. Horrible service and unprofessionalHello Tony, I'm sorry to hear of your recent experience when you called the branch. We always strive to provide great service, so it is disappointing to hear we fell short. Would you like to talk with us further about the call? If so, please email your phone number and reference #10132 to us at [email protected] and we'll call you within 2 business days. Best wishes, ^Kim

Luis Garcia

As I was shopping at the district in South Jordan, my card got declined. I gave my branch a call and they told me it was deactivated due to “fraud”. I had left my wallet at my friends house the night before, so I rushed to get my wallet and head to this branch (since it was the closest to his house) before they closed. I gave this branch a call and Danielle was able to issue me a temporary card and stayed a couple minutes after close to give it to me! How amazing. Thank you so much. Without you, I would’ve been money-less throughout the weekend.