Blue Cross and Blue Shield of Illinois

Category: Corporate office in Chicago, Illinois

Address: 300 E Randolph St, Chicago, IL 60601, USA

Phone: +13126536000

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 10AM–6PM

Reviews

Mid Nite

Sep 15, 2022

BCBS Community Health Plans of Illinois is a complete joke .. We have called over 60 clinics trying to get hand therapy for my sons finger and not a single one was willing to accept this so called insurance and not even with a doctors order or referal ..

Rumen Hristov

Sep 11, 2022

We are paying almost a $1,000 per month and insurance won't cover Tresiba insulin. Horrible, unprofessional

Carol Dylan

Sep 7, 2022

BCBSIL is not in the health insurance business. They are in the profit assurance business. Customer service is worse than useless. Corporate does not care. Their only concern is how much of my money they may get without providing any contracted benefits. They are the most dishonest company I’ve ever done business with. They should be disbanded for theft, dishonesty, false advertising, and every other corporate crime in the book.

The Thespian

Sep 2, 2022

I can’t believe how bad your website is I have some choice words to describe it but unfortunately Google review won’t allow me to type those words. I literally can’t log in because its not sending the log in code to my email. Stellar technology from a major insurance company ✌️✌️✌️✌️✌️

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Questions & Answers

How can i get my cards?

Aurea Otero | Sep 17, 2021
Gail B Paggi | Jul 19, 2022

How can I sign up for Medicare B and receive new card. I’m 66 retired, receiving social security.

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How do i obtain a replacement card? I am going around and around on the phone. I do not know my membership number nor my medicaid number and they continue to ask me this over and over.

Windy Douglas | Sep 17, 2020
Quiet Storm | Mar 21, 2022

Go online (sign in) or create a login/password and see if you can print it from there for both. See if that works.

My last yearly exam was on 11/26/2018. I have an appointment on 11/26/2019 for a yearly physical exam. Will my yearly exam be cover by BCBS or is one day after 11/26/2019 is require? Thank you

Tom Thompson | Sep 17, 2020
Jose Alejo Herrera | Sep 17, 2021

where can i get a physical exam

Is it possible to speak to a human being?

rrlobdell | Sep 17, 2020
Quiet Storm | Mar 21, 2022

Yes but it's always the wrong human.

How can i contact the ceo for bluecross the customer service is so poor you can never get the department that is working on your claim ive been dealing with bc for a year and a half and getting no where

Steve Swanson | Sep 18, 2019
Quiet Storm | Mar 21, 2022

OMG I feel your pain. What I do that ALWAYS works is after you finally get to speak with someone...anyone. Let them know what a great job they've done and how can you contact a supervisor or CEO to give a commendation...they GLADLY give you the name and number....Then whey you get that CEO, give them an earful for me. THEY ARE HORRIBLE!!!!

Hello- My wallet was stolen. How do I get a new insurance card? Thanks, Allie Donnici

Allie Donnici | Sep 18, 2019
nancy melina | Sep 18, 2019

Call customer center and ask for a new one

Can a person have 2 insurance at the same time

Ana Cruz | Sep 18, 2019
Quiet Storm | Mar 21, 2022

At 65 you kinda have to have two and it might be a free country, you still have to pay for it... (LoL) ain't nothing free in the USA.

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Can anyone tell me about bcbc/ blue?

Denise Hopkins | Sep 18, 2018
John Sellers | Sep 18, 2018

I would suggest that you go online or call their 800 number during regular business hours for detailed information.

When you leave your job when does your insurance end

Monica Bair | Sep 17, 2021
Quiet Storm | Mar 21, 2022

It also depends on if you are a Federal Employee or private industry.

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Will Blue Cross cover the cost of a PCR test out of state?

Jennifer Templeton | Sep 17, 2021
terry parker | Sep 17, 2021

I truly don't have any idea. Contact them.

I would like to know if I will have a surgery in another country, what of 100% of my medical expenses, what percentage did Blue Cross and Blue Shield reimburse me?

Erick Farfan | Sep 17, 2021
Bridget Mckinley | Sep 17, 2021

Call the number on the back of your insurance card

how do i file a claim for myconnect care?

lisa pugh | Sep 17, 2020
Matin Inamdar | Sep 17, 2020

Call the toll-free number

Does Blue Cross and Blue Shield cover hearing aids?

Jeffrey Benoit | Sep 17, 2020
Kelly Frederiksen | Sep 17, 2020

It all depends on which plan you have (commercial, Medicaid, etc) your best bet is to contact the number on the back of the card and ask for an explanation of benefits.

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What dental work can adults get with blue cross blue shield medical

Queen | Sep 18, 2019
Rue Estes | Sep 18, 2019

BCBS does not cover dental.

How do I check on a provider/agent to make sure its legit BCBSIL provider?

Barb Fjelde | Sep 18, 2019
Rue Estes | Sep 18, 2019

You can search their provider directory here: https://www.bcbsil.com/find-a-doctor-or-hospital

Does Blue Cross offer a discount to YMCA fitness center

Adrian Johnson | Sep 18, 2019
mehashka bl | Sep 18, 2019

No

I changed my PCP how do I change my Information about my new PCP and receive a new medical card

Charmaine Whitaker | Sep 18, 2019
Georgia Curtis | Sep 18, 2019

Get in touch with a representative and they will tell you

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I found someone's work ID on a walk next to the lake, I tried calling or figuring out how to get it back to them but the number keeps ringing out once I get through the prompt. It says Ladona Hall on the ID

Cate Moon | Sep 18, 2019
chaney gniadek | Sep 18, 2019

Yeah you can drop it off with security if your close. We have to pay for lost Id cards so I'm sure shed appreciate it

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I have a supplemental plan. Will an endoscopy be covered

Dan Pierson | Sep 18, 2019
Travis DeRossett | Sep 18, 2019

Call them to check because different plans cover different coverages.

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member is deceased -how do I get name removed from active members?

Lois Hoffman | Sep 18, 2019
Anthony Castro | Sep 18, 2019

You should contact their offices in Chicago during the week.

I filed an international claim foe services 4/29/18. All requested paperwork initially submitted, some repeated 3 times. When do I receive the reimbursement? Will the stonewalling continue?

Danny Stocker | Sep 18, 2019
Danny Stocker | Sep 18, 2019

I have been on the phone some six times and always been told that they are busy.

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Can my life partner be covered on my insurance? We have been living together now for over a year.

Sue Frisby | Sep 18, 2019
Rue Estes | Sep 18, 2019

BCBS will only cover your legal spouse.

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Can you keep policy after receiving ssdi

Bob Miller | Sep 18, 2018
Jackie D. Jackson | Sep 18, 2018

I'm not sure about that.

Do I have to have a refferal to see a specailest.?

SHERYL Waddell | Sep 18, 2018
John Sellers | Sep 18, 2018

Call the 800 number on the back of your insurance card. They will give you a specific instructions . Best wishes!

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I went to the doctor on fri. he prescribed a nebulizer I've been trying to get the equipment and the medication my question is where can I get all this that would be covered?

Peggy Sierminski | Sep 18, 2018
Jack Mann Chicago | Sep 18, 2018

Blue Cross is run by the New Nazi Regime. You will need a per authorization. It will be denied. You will need a peer to peer review for your Dr to do. It will be denied. You will have to do an appeal. It will be denied. You will be stuck with them until annual open enrollment. Enjoy.

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How do I change my address with you

Theresa Stanner | Sep 18, 2018
Douglas Bonnell | Sep 18, 2018

Call the number on the back of your card you may need to file forms that they can send you

Does bcbsil cover Phentermine?

kimberly brown | Sep 18, 2018
Rue Estes | Sep 18, 2019

You would have to contact them to check what the plan you are covered on or are interested in purchase with covers.

My son now pays for an individual policy with BCBS AND it's a lot of money. With the changes to the health care system does he have to buy ins. Or be fined or taxed? Are premium and/or deductibles going up for sure?

Kay Feldmar | Sep 18, 2018
Friedaz Life | Sep 18, 2018

Since nothing has been passed with regards to Obama care/Replacement. Yes. A penalty will have to be paid for no health insurance coverage in 2017. Unless your son signs a waiver declaring hardships. Or our ever changing news gives us a miracle report that the mandate is rubbish. Remember, the I.R.S will now reject tax returns with no health insurance disosure. Lets hope the replacement option truly will help working Americans afford health insurance.

That takes my sons insurance through state.

Tinisha Adams | Sep 18, 2018
NOGA Docs | Sep 18, 2018

You would need to go on the BCBS directory to find out if a doctor is in network with your plan.

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