Enterprise Rent-A-Car

Dena Marie Monticone

I think their rules and policies for using a debit card are bogus. I desperately need a vehicle for Friday to get to the housing authority so that I can have a place to live. The taxi companies in this area are not answering their phones. My only option seemed to be to rent a vehicle -- until I read what proof of honesty and self they require and I see that this is not an option for me either. I have lots of documents: Birth certificate, driver's license, passport, etc. But I haven't paid a utility bill in months. I haven't had an official pay-stub job since last year. This does NOT indicate that I'm not going to return the car when and where I noted I would. Listen to my music to get to know me. And yes, I am who I say I am. I am me. If I had proof of a utility bill, then I would be someone else. I have proof I was in a homeless shelter. That proves I am me. But you will not accept that. Victoria -- the customer service agent -- was nice to explain that there is no way around this. Enterprise: Change your rules, please.

Shayla Snyder

Very friendly, helpful and excellent service! Always makes sure you have a great safe vehicle.

Ronald Williams

These people go out of their way to help you get the vehicle you need! They also make sure the vehicle you get is very safe to drive! A top notch car rental business! Very friendly service also!

Brett Holland

This place is terrible and the customer service is a joke! Justin at the front is terrible at his job, just an idiot. They should fire the staff and start new.Thank you for your review, Brett. If you can provide a few more details, I would be happy to look into this further for you. Please email [email protected] with your contact information, your reservation or rental agreement number and the details of your experience stated above. Thanks. - HH